02/07/2005 CONF MTG - 4566r
a
CfTY OF
FRIDLEY
SPECIAL CITY COUNCIL
CONFERENCE MEETING
February 7, 2005 — 7:00 p.m.
Fridley Municipal Center
Conference Room A (Upper Level)
1. Cable Television Franchise Agreement.
Adjourn.
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Memo to: William W. Burns, City Manager ;�;1��
From: Brian D. Strand, Media Specialist "
Subject: TW Franchise Proposal
Date: 2-4-05
The point of discussion is to determine if the proposal that Time Warner has submitted to
the City meets the needs of the City and the RFP the City drafted. The City needs to
determine whether to accept or deny Time Warner's proposal as submitted.
The discussion is not intended as a time to redraft or negotiate the franchise.
I would like to note that the Franchise is not only with Time Warner Cable; it also is with
any subsequent owner of the system. We must keep in mind, though the sales of cable
systems have tapered greatly in the last few years, this system has gone through many
ownership changes over the years and it may again.
This Franchise is with Time Warner Cable, but it also greatly affects the franchise of any
other cable company that may wish to enter the city.
1. Gross Revenues, Bundling — The City feels that the present language that Time
Warner operates under better defines the scope of services for which franchise fees are
paid. TW's proposal may reduce the amount of franchise fees the City receives. The
language may also affect the City's ability to collect fees from other services as may
become allowed by federal law.
I am particularly concerned with the exclusion of the definition of bad debt. The City's
language caps bad debt at 2% of the annual Crross Revenues. TW's proposed language
may make it possible to subtract 100% of their bad debt from their franchise payments.
Bundling is the practice of packaging services together and offering discounts on those
services. TW's proposal would eliminate the current language that specifically
determines how franchise fees are paid from bundled packages. TW is not only a cable
provider and a high-speed Internet provider; they recently began testing digital phone
service. The elimination of the cunent language could allow TW to offer discount or free
cable service to customers who purchase Internet and/or phone services, reducing or
eliminating franchise fees paid to the city.
2. Performance Bonds and Security Funds, Right of Ways— Performance Bonds and
Security Funds are common language in Fridley Contracts. The Community
Development Department requires bonds and/or security deposits for new developments
to ensure that landscaping and other improvements that are important to the City are
constructed. Public Works requires bonds for companies that work in the right-of-way, or
that do road construction and repairs.
Performance Bonds and Security funds protect the City's interests in the repair and
reconstruction of City owned properties. The City has the right to draw on these and the
affected companies must replenish the bonds and funds.
They also protect the City in the event that the cable company does not complete its wark
on system upgrades as promised. Since the current franchise already provides for these
security deposits, we are not asking TW to provide anything new.
This language also protects the city in the event of the sale of the system to another
provider who may or may not be as responsive to the City. The Security Funds are
already in a savings account and TW receives the interest payments annually.
TW's take is they have been doing business in the City for many years and the City has
not had to use any of the bonds or security funds, so they are not necessary. Their
language suggests in the event that the City determines and proves the need for bonds or
security funds the City can ask for it and they will provide.
To the extent that we cave-in on any of these items to TW, we will also be caving in to
any future owners of cable systems in Fridley.
3.Work provided by others —The City's Right of Way ordinance allows for Franchise
Supremacy, stating, "The terms of any franchise which are in direct conflict with any
provision of this Chapter whether granted prior or subsequent to enactment of this
Chapter, shall control and supercede the conflicting terms of this Chapter".
Time Warner proposes to provide the City with names and address of those when
requested by the City. The current language requires they provide these names
automatically. The Right of Way ordinance requires all subcontractors who work in the
City right-of-way to be registered and bonded with the City.
It is very important that the Cable Franchise does not lessen the Right-of-Way Ordinance.
4. Maps - TW's proposal eliminates the requirement that they provide the City with maps
of the system. They would allow the City to view maps at their site. TW maintains the
maps are proprietary information, and does not believe the City has the ability to
maintain the secrecy and security of the documents. Minnesota's Data Practice rules
allow the City the ability to protect this information.
It would be very cumbersome for the City to make appointments to see the maps. The
Public Works department requires the maps so the City can maintain its infrastructure
under the right of way. Maps would also protect TW's system from damage from City
crews working underground. The City's concern is location of lines and equipment, not
the equipment specifics. This is a safety issue.
Bob Nordahl is in charge of Right-of Way permits for the Public Works department.
According to Bob, Time Warner did provide the City with system maps at the time of
their upgrade and maps of the area they are performing work on are required when a
permit is granted.
5. I-Net. — TW does not want to build and/or maintain an I-Net system. They propose to
continue maintaining the existing I-Net, at the City's expense, as long as parts are
available. We suspect equipment is no longer made to support the current system. The
current system is very old and antiquated, it needs to be replaced. The return line used to
get the City's channel onto the cable system is in very poor shape. The line has electricity
on it, which interferes with the signal quality. The electricity also affects the subscriber
feed in the City Building. TW has put a series of filters on our lines that filter out the
electric current; they then have placed amplifiers on the lines to boost the signal in the
Municipal Center. According to MIS Coordinator Jim Erickson, from a purely IT
perspective, the City does not currently use the INet, so the system that is in place right
now has little value to us other than as a conduit for sending our cable signal to TW. This
is primarily due to the fact that the current INet uses, for the most part, outdated
technology. Hypothetically, should TW build a fiber optic-based I-Net with drops at all,
or at least the most populated, City sites, we could use this system to interconnect these
sites for data and even voice services.
The greatest impact of such a system would be between City Hall and the Public Works
Garage - which is currently served by two ISDN lines for data (�$130/month combined)
and a T1 line for voice (�$300/month). Lower cost savings could be achieved for
Springbrook Nature Center (�$130/month) and the Senior Center (�$130/month).
Other remote sites that could take advantage of such a system would be the liquor stores,
the water plants, and possibly even the remote fire stations - none of which are currently
connected due, in part, to cost.
The I-Net is a very useful tool for the school system, and, as is the case with the City,
delivers the School channels to the cable system. Unlike the City, the School District
does use their I-net as a means of data transmission among their buildings.
In view of its current and potential use, the City would like to replace the hard-wire I-Net
with a fiber optic cable I-Net that connects all City and School buildings. In response to
our request TW proposes to build an I-Net at the City's expense; bill the City for any
maintenance, maintain ownership of the I-Net and govern how it is used. They take the
stance that there are no provisions for I-Nets in the Cable Act. We believe the Cable Act
does allow the City to require an I-Net as part of a franchise.
6. PEG support. TW proposes a one time $390,000 grant. Their language gives them the
right to audit the purchase of equipment and at their discretion and determine if the
equipment purchased from the grant is access equipment. If they determine the
equipment is not access equipment, they will automatically subtract the purchase of the
equipment from the next Franchise fee check. TW's proposal also eliminates their
responsibility for Public Access. Under the current franchise TW is to maintain and
replace, as needed, all equipment used for this purpose.
In order to compare the TW grant with Fridley's cable equipment needs, we hired CBG
Communications to do a needs assessment. They identified $597,800 in equipment costs
for the operation of the City's government access channel for a ten-year period. In view
of the age of our equipment and the fact that most of it is analogue rather than digital, this
estimate seems reasonable. It's also important to note that the needs assessment does not
take into consideration the needs of Public or Educational Access equipment.
7. Franchise Term — TW proposes a ten-year franchise with a five-year extension tha.t
would be triggered by the system being "up to date." This is most certainly an automatic
e�ension. The technology field is changing more drastically and at a much quicker pace
than ever before. The proposal does not allow the City to take system performance,
financial ability or customer service issues into account before issuing an extension.
A longer-term franchise also lessens the City's ability to leverage changes in cable
service that reflect rapidly changing technologies. In just a few years, for example, all-
local broadcasts will be in High Definition Television_ While TW currently provides
High Definition Television in their digital service package, they do not provide it for
standard cable subscribers. Other new technologies are on the horizon. To the extent that
we are locked into a franchise based on current technologies, we lose the ability to insist
use of these new technologies for the benefit of Fridley subscribers.
S. Emergency Alert System — The current system allows the City to override audio on
all cable channels in the event of a local emergency, such as flooding, a chemical release,
or the presence of a violent criminal in the area. TW's proposal eliminates the override.
Fridley's Public Safety Director feels the override is very important for localized
emergencies. Over half of the Fridley households subscribe to cable TV. The Public
Safety Director stated that though only half the residents may have cable TV, there is no
other way to reach that many residents in a timely manor. Fire Chief, John Berg,
concurs.
9. Customer Service Standards — Currently, Brian Strand's telephone number is printed
on cable bills and many complaints are channeled through him. TW is also required to
maintain detailed customer complaint records. Their franchise proposal would replace
this current customer complaint system with the requirement that they follow FCC
guidelines in these matters. We contend that the FCC guidelines do not prevent the City
from imposing stricter guidelines. Moreover, we point out that the FCC does not take
customer service complaints, and does not track the performance of the cable company.
They rely on cities to perform this function.
10. Local Origination/Public Access — Cunently, the franchise requires Time Warner to
provide, at minimum, 15 hours of original, locally produced programming per month. It
also requires the equivalent of two and a half full-time employees to produce these
programs. Additionally, it requires a studio for public access use with minimum
dimensions of 28 feet by 38 feet.
The TW proposal shifts the entire burden for both to the City, without any compensation.
The City doses not have the staff or budget to perform either of these functions.
11.. Access Channels — The TW proposal eliminates one access channel. During
informal negotiations the City was willing to give up one channel in return for something,
TW claimed the channels have no value to them. In recent discussions with the Spring
Lake Park School Districts, we learned that one third of district's student body comes
from Fridley; the District has expressed interest in a channel on the Fridley System.
Ideally, they should try to work with the Fridley School District to get their programming
on the present Educationa.l Channel. It is possible that they would be willing to take over
programming of public access in exchange for a channel that combines public access and
SLP schools programming.
Alternatively, the City could use the e�tra channel as a second Government channel. If
we did, we would dedicate it to the replay of Anoka County Board meetings, Rice Creek
Watershed District Board meetings, school board meetings for the four school districts
and City CounciU Commission meetings. Use of an exclusive channel for these meetings
would allow much more frec�uent airin� of Citv Council/�'c�mrr�i�ssi�n rr�eetin�Ts.