Meter Swap r
Request Number: 10776
Pubhc Works Division
Service Request
Probiem Address: 5555 Waldeck Crossing Requested By: Frank Benson
Department: WATER Address: No address provided
Problem/Issue: INSTALL AMR METER Phone Number: 574-9366
ScheduledDate: 2015-Y11 � SchedWed'Il'ime: 11:30:00
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ACTION NEEDED:AMR
Createdby: WendyHiatt DateCreated: 2015-I1-06
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ACTION TAI�N:
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Status: in Progress Resident Contacted ❑
Date Completed: Completed by:
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Request Number: 11311
Public Works Division
Service Request ,
Problem Address: 5555 Waldeck Xng Requested By: Frank Benson
Department: WATER Address: No address provided
Problem/Issue: MALFLJNCTIONING METER Phone Number: 574-9364
Scheduled Date: 2016-04-OS Scheduled'lgme: 10:30:00
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ACTION NEEDED:Check malfunctioning meter.See Sandi's email attached
Created by: Wendy Hiatt Date Created: 2016-04-04
ACTION TAI�N:
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Status: Tn Progress Resident Contacted l�!
Date Completed: Completed by:
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Hiatt, Wendy
Subjeat: Frank Benson 763-574-9364 new AMR not scanning
Location: 5555 Waldeck Crossing
Start: Tue 4/5/201610:30 AM
End: Tue 4/5/2016 11:00 AM
Show Time As: Tentative
Recurrence: (none)
Meeting Status: Not yet responded
Organizer: Hara, Sandra
Required Attendees: Hiatt, Wendy
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Hiatt, Wendy
From: Hara, Sandra
Sent: Monday, April 04, 2016 9:59 AM
To: Hiatt, Wendy
Subject: Appointment to check AMR that doesn't scan
HI
I just sent you an appointment for Tuesday at 10:30 for Frank Benson at 5555 Waldeck Crossing. He has an AMR we just
installed last fall and it wouldn't scan last quarter. He called me and we do have the correct ERT#and nothing should be
blocking the signal. He thinks his house is haunted. I told him the ERT heads have problems sometimes. Can the guys
check the meter is installed correctly(not backwards)and scan the ERT to see if will work when they are close to it?
Maybe just give it a new one if nothing else seems wrong. Thanks
Sandi Hara
City of Fridley
Utility Billing
763-572-3530
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