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CHA 03/28/2005 TO: Charter Commission Members FROM: Deb Skogen, City Clerk and Staff Liaison r/ Date: March 22, 2005 CITYOF Re: March Charter Meeting FRIDLEY The Charter Commission created a new policy for members to follow regarding attendance at meetings. The new policy requires commissioners that plan on attending the meetings to call or e-mail the city clerk before 8:00 a.m. on the Monday of the meeting. (This would allow commissioners to call in over the weekend or before 8:00 a.m. on Monday morning and leave a voice mail message.) If a commissioner has not called or e-mailed to say they will be attending the meeting, it will be assumed that they will not be attending the meeting. The city clerk will determine first thing Monday morning if there will be a quorum, based on the number of calls or e-mails received. If there will not be a quorum,the city clerk will then place calls to the commissioners who have called or e-mailed to notify them there will not be a quorum and the meeting will be cancelled. A notice will then be placed on the door of the cancellation of the meeting for those commissioners who did not call, but came to the meeting. The Commissioners voted to remove the glossary/index agenda item from the agenda at this time due to lack of interest in continuing the project. I have provided a new Chapter 410 for all members. Please note that section 410.05 was amended by the state legislature in 2004. Language was deleted placing a limitation on the number of terms a commissioner may serve. Commissioners Findell, Soule and Van Dan second terms all expire May 1, 2005. Commissioner Soule did provide materials pertaining to mission statements for your review. I am sending this information out to you well in advance of the meeting so that you can think about some of the questions she provided, as well as allowing you time to review information on mission statements from the web. Please come ready to discuss the mission statement. Commissioner Soule will provide the facilitation for this agenda item. Letters have been sent to the 10th District Chief Judge recommending the reappointments of Commissioners Fitzpatrick, Gordon and Jorgenson; and the appointments of Carol Hoiby and Pam Reynolds and to Deborah Monden regarding her intention of continuing on the Commission. The next Charter Commission meeting will be held on Monday, March 28, 2005, in Meeting Room 1 in the lower level of City Hall. Please contact me no later than 8:00 a.m., March 25th at (763) 572-3523 to notify me if you will be attending the meeting (per the new policy). CITY OF FRIDLEY CHARTER COMMISSION AGENDA MONDAY, MARCH 28, 2005 7:00 P.M. LOCATION: Fridley Municipal Center Meeting Room 1 (Lower Level) CALL TO ORDER: ROLL CALL: 1. APPROVAL OF AGENDA: 2. APPROVAL OF MINUTES February 28,2005 3. Administrative Matters A. Membership n B. Election of Officers 4. Discussion of Mission Statement 6. Discussion of Future Items 8. Adjournment Next regular meeting: Monday, April 25, 2005, at 7:00 p.m. in Meeting Room 1 in the Lower Level CITY OF FRIDLEY CHARTER COMMISSION MEETING February 28,2005 CALL TO ORDER: Chairperson Findell called the Charter Commission meeting to order at7:05 p.m. ROLL CALL: Members Present: Gary Braam,Don Findell,Anita Gerrety,Craig Gordon,Bill Holm,Nancy Jorgenson, Kathleen Linder,and Cindy Soule Members Absent: Peter Borman,Char Fitzpatrick,Janet Johnson,Deborah Monden,and Francis Van Dan Others Present: Deb Skogen,City Clerk/Staff Liaison APPROVAL OF AGENDA: MOTION by Commissioner Gordon seconded by Commissioner Soule to approve the agenda. UPON A VOICE VOTE,ALL VOTING AYE,CHAIRPERSON FINDELL DECLARED THE MOTION CARRIED UNANIMOUSLY. APPROVAL OF NOVEMBER 22,2004,CHARTER COMMISSION MINUTES: MOTION by Commissioner Gordon seconded by Commissioner Braam to approve the November 22,2004,Charter Commission Minutes. UPON A VOICE VOTE,ALL VOTING AYE,CHAIRPERSON FINDELL DECLARED THE MOTION CARRIED UNANIMOUSLY. 1. ADMINISTRATIVE MATTERS A. Applications of Carol Hoiby and Pam Reynolds Commissioner Gordon MOVED and Commissioner Jorgenson seconded a motion to accept the applications of Carol Hoiby and Pam Reynolds and to forward their applications and recommendation for appointment to the Fridley Charter Commission. UPON A VOICE VOTE,ALL VOTING AYE,CHAIRPERSON FINDELL DECLARED THE MOTION CARRIED UNANIMOUSLY. B. Annual Report Commissioner Gordon MOVED and Commissioner Jorgenson seconded a motion receiving the Annual Report to the District Court Judge as written by Staff Liaison Skogen. UPON A VOICE VOTE,ALL VOTING AYE,CHAIRPERSON FINDELL DECLARED THE MOTION CARRIED UNANIMOUS. C. Nominating Committee Recommendation Commissioner Holm read the Nominating Committee Report that was provided in the Charter Commission Agenda Packets. The Nominating Committee offered the following nominations to serve for the 200506 year: President,Nancy Jorgenson;Vice President,Peter Borman;and Secretary,Kathleen Linder. CHARTER COMMISSION MEETING OF FEBRUARY 28,2005 PAGE 2 Commissioner Jorgenson MOVED and Commissioner Soule seconded a motion receiving the Nominating Committee Report. UON A VOICE VOTE,ALL VOTING AYE,CHAIRPERSON FINDELL DECLARED THE MOTION CARRIED UNANIMOUSLY. 2. INTRODUCTION OF AMENDMENT TO BY-LAWS. Commissioner Holm provided an amendment tothe Fridley Charter Commission By-Laws. The amendment would provide for three meetings each year and that special meetings could be called by the Chairperson. He said he provided the amendment for discussion purposes only because he felt the Charter Commission had not accomplished a lot and did not feel eight meetings a year was necessary. He described that at the January meeting the staff liaison could bring forward issues that had occurred during the year that needed attention by the Commission and to allow the Chair to appoint a nominating committee and set an agenda for the February meeting. At the February meeting the nominating committee would report their nominations and at the March meeting an election of officers would be held. He felt if there were any additional items needing discussion they could arrange to have additional meetings. He felt an agenda with documentation would be more beneficial to the members as well and that talking about a glossary did not work for him. Commissioner Gordon felt if the Commission only met three times a year they would be devalued and felt it would be better to be more pro-active by meeting more frequently. Commissioner Jorgenson said it was hard to obtain a quorum by meeting sometimes due to the lack of items for discussion. She said that frequently commissioners do not call the city clerk to let her know they are not coming which leaves no time to let the other commissioners know there would not be a quorum and not to come. Commissioner Soule said in the past the Commission discussed each chq ter to see if there were any suggested changes. The Commission got slowed down with the chapter on elections and it took about two years to get through n that chapter. She thought the Commission could go back toa similar process. Commissioner Gordon said some people learned about the Charter by attending the meetings. He felt if there were only three meetings,people would not learn as much. He cited Commissioner Heck as an example. Heck was a new commissioner who asked a lot about the process and aslnd a lot of questions. Commissioner Soule said there was a lot to learn,especially as a new member and three months did not give them enough opportunity to learn. Commissioner Linder felt some frustration due to the lack of quoruns and the inability to call a meeting to order. Chairperson Findell said he was hesitant to remove people due to their lack of attendance from the Commission and felt people might not be attending due to the lack of agenda items. Commissioner Holm said after being on the Commission for nine years,he did not see the need to change the charter a lot. He did agree that the one advantage to having more meetings was for the commissioners to get to know each other. Commissioner Braam said he could understand how Commissioner Holmfelt and thought the Commission might do a better job of educating people about the charter. He said since he had become involved with the Charter Commission he had provided information to others about misinformation they might have. He suggested that tle Commissioners should call by Friday if they cannot attend so that the meeting could be cancelled earlier if there was no quorum. Commissioner Gordon said a"no"call should signify that they are not coming. CHARTER COMMISSION MEETING OF FEBRUARY 28,2005 PAGE 3 Commissioner Holm asked for a show of hands b see who was interested in his proposed amendment. There was not a majority of hands shown. Ms. Skogen said the Commission could schedule the meetings ahead of time and cancel a meeting if there was nothing on the agenda. Commissioner Jorgenson thought they should wait to change anything unti after the new commissioners cane on board because they may want more information. Commissioner Gordon recommended a policy whereby Commissioners who plan on attending the meeting contact the city clerk prior to 8:00 a.m.on the Monday morning of the meeting. Because the city clerk has voice mail commissioners could call over the weekend as well. If there are not enough commissioners that have called to say they would be attending,the city clerk will make calls to the commissioners who have called to notify them of the lack of quorum and need to cancel the meeting. Commissioner Holm said that items for discussion on the agenda should also have materials available to them prior to the meeting. He does not think that they should have to create the discussion,for instance,the mission statement that Commissioner Van Dan was to prepare. Commissioner Soule said she would be willing to facilitate the discussion of a mission statement and would send the city clerk questions for the commissioners to ponder before the next meeting. Commissioner Jorgenson said that she would be happy to do a computer e-invite as well to all of the commissioners who have an e-mail address. Chairperson Findell said last year after the election,he was not quite prepared to chair the meeting and wondered if Commissioner Jorgenson would be ready if elected in March. Commissioner Jorgenson said she would be ready and n willing to chair the meeting if that was his desire. 3. DISCUSSION OF GLOSSARY/INDEX Commissioner Holm MOVED and Commissioner Gordon seconded a motion to drop the glossary from the agenda at this time. UPON A VOICE VOTE,7 VOTING AYE AND 1 VOTING NAY,CHAIRPERSON FINDELL DELCARED THE MOTION CARRIED. 4. OTHER ITEMS Ms. Skogen notified the commissioners that the Commissioner Survey would be mailed out from the city manager's office about March 11th and that they should look for it. ADJOURNMENT: MOTION by Commissioner Jorgenson seconded by Commissioner Gordon to adjourn the meeting. UPON A VOICE VOTE,ALL VOTING AYE,CHAIRPERSON FINDELL DECLARED THE MOTION CARRIED AND THE MEETING WAS ADJOURNED AT 8:00 P.M. Respectfully submitted, Debra A. Skogen,City Clerk/Staff Liaison Anita Gerrety,Secretary CI YOF FRIDLEY FRIDLEY MUNICIPAL CENTER•6431 UNIVERSITY AVE. N.E.FRIDLEY,MN 55432•(763)571-3450•FAX(763)571-1287 March 22, 2005 Deborah Monden 8102 Fairmont Circle NE Fridley, MN 55432 Re: Fridley Charter Commission Dear Ms. Monden, This letter is to ask you whether or not you would like to remain on the Fridley Charter Commission. Our records indicate that the last meeting you attended was September 28, 2003. This would indicate that you have missed seven (7) meetings, and have not notified the city clerk of your proposed absences or change of address or phone. The Charter Commission By-laws state that any member missing four(4) consecutive meetings without an adequate excuse, or failing to perform the duties of the office shall be subject to a discharge from the Commission upon a written request to the Court, supporting by two-thirds (2/3) of the Commission members present and voting. Please contact the city clerk at 763-572-3523 if you are interested in remaining on the Fridley Charter Commission by noon Monday, March 28th of your intentions. Otherwise, the Fridley Charter Commission will vote to write a written request to the Court requesting your removal. If you have any questions, please contact me at 763-571-0467. Sincerely, FRIDLEY CHARTER COMMISSION ke'71( -r-C- Donald Findell, Chair Cc: Fridley Charter Commission Members 2005 Charter Commission Membership Name/Address Phone e-mail address Appointed Term Expires Borman,Peter (h)763-571-4479 Peter.borman@qwest. 12-03-03 (1) 11-24-07 120 River Edge Way corn 55432 Braam,Gary (h)763-571-9582 06-01-04(1) 05-31-08 1436 66th Avenue (w)763-571-2140 55432 Findell,Donald (h)763-571-0467 donfmder @aol.com 6-16-97(1) 5-11-01 6850 Siverts Lane (w)Fax 763-571- 2-21-01 (2) 5-1-05 55432 7386 Char Fitzpatrick (h)763-572-9615 imchocann @aol.com 5-7-02(v) 2-21-05 5273 Horizon Drive NE wtg for Ord 55421 Gerrety,Anita (h)763-571-5586 4-22-02(1) 4-22-06 1602 Woodside Court (w)952-942-9110 55432 Gordon,Craig (h)763-574-9807 2-8-99(v) 5-11-01 PO Box 32622 (w)763-571-4959 2-21-01 (1) 5-1-05 55432 wtg for ord Hoiby,Carol (h)763-572-9169 Waiting for 5380 7th Street NE Order 55432 Holm,William (h)763-784-7052 holm(aiigoldengate.co 4-26-96(v) 5-24-99 7424 Melody Drive NE (w) m 4-9-99(1) 5-24-03 55432 5-23-03 (2) 5-24-07 .0"•N Johnson,Janet (h)763-571-8359 jjohnson @mediation.s 4-22-02(1) 4-22-06 1579 Briardale Road (w)651-649-5426 tate.mn.us 55432 Jorgenson,Nancy (h)763-571-1648 njjorgenson48 @msn.c 2-21-01 (1) 2-21-05 5730 Polk Street NE (w) om wtg for ord 55432 Kathleen Linder (h)763-572-9348 Kathy.Linder @anoka. 02-19-04 02-13-08 728 58th Avenue NE (w)763-506-1246 k12.mn.us 55432 Monden,Deborah (h) DWmondena,netscape 4-9-99(v) 1-24-03 8102 Fairmont Circle (w) .net 3-26-03 (1) 3-24-07 55432 Reynolds,Pam (h)763-571-8453 Preynolds2 @mn.rr.co Waiting for 1241 Norton Ave (w)763-954-8453 m Order 55432 Soule,Cynthia (h)763-572-9666 csoule(a,elcabop.org 6-16-97(1) 5-11-01 7838 Firwood Way (w)612-752-4101 2-21-01 (2) 5-1-05 55432 Van Dan,Francis (h)763-571-3177 bimipula@juno.com 5-5-95(v) 5-11-97 6342 Baker Avenue NE (w) 97?(1) 5-11-01 55432 2-21-01 (2) 5-1-05 February 9, 2005 Charter Commission Nominating Committee Chairman Findell appointed Commissioners Bill Holm and Kathleen Linder to serve on the Nominating Committee on January 24, 2005. The Nominating Committee met and offer the following nominations to serve for 2005-06: President Nancy Jorgenson Vice President Peter Borman Secretary Kathleen Linder Sincerely, Bill Holm Here are some open ended questions for discussion of Mission What is the purpose of the Charter Commission? What does the Charter Commission do? Why do we do what we do? How do we do what we do? Who do we serve? What is the scope of our work? How can we tell that we are accomplishing our mission? Some example mission statements: Investor Solutions—a financial services company "We are dedicated to helping our clients preserve and enhance their long-term financial security through objective investment advice and education. We will provide our clients with a superior, economical and effective investment strategy that fits their individual needs and helps them reach their financial goals." ELCA- Board of Pensions -non profit employee benefit service provider(Cindy's company) Mission We provide retirement, health and related benefits and services to enhance the well-being of those who P-.. serve through the Evangelical Lutheran Church in America and other faith-based organizations. Vision Those we serve lead healthy lives and achieve financial security. Nintendo Company—software development At Nintendo we are proud to be working for the leading company in our industry. We are strongly committed to producing and marketing the best products and support services available. We believe it is essential not only to provide products of the highest quality, but to treat every customer with attention, consideration and respect. By listening closely to our customers, we constantly improve our products and services. We feel an equal commitment toward our employees. We want to maintain an atmosphere in which talented individuals can work together as a team. Commitment and enthusiasm are crucial to the high quality of our products and support services. We believe in treating our employees with the same consideration and respect that we, as a company, show our customers. Google.Com --web search engine Google's mission is to organize the world's information and make it universally accessible and useful. Here is a website with some mission building guidelines perhaps you can print it out for the packet. There are also more mission examples on this site. http://www.nightingale.com/tMission CompanyStatement.asp n Company Mission Statement- Free online mission statement builder Page 1 of 5 Schedule a Speaker I Affiliates&Distributors I Personal Coaching I Insiders Club I AdvantEdge Magazine N1 I gabs.c ACCOUNT LOGIN : PAY BILL ONLINE : SHOPPING CART : CUSTOMER SERVICE EMAIL THIS PAGE : BUILD MY MISSION STATEMENT : QUOTE OF THE DAY Home Personal Development Business Strategy Wealth Building Mind &Body Spiritual Growth Search: Advanced search Company Mission Statement pa®to a friths BROWSE How to build a mission statement that Audio Programs communicates your company's core values and All Programs goals New Releases Top Sellers (Plus,corporate mission examples from some of the world's top companies) The Classics Business Strategy Wealth Building Quick navigation: B Mind & Bodo Mission S ement Spiritual Growth it'i�Featured Authors 1. What is the purpose of a company SW buittlitg your path bs , Earl Nightingale or corporate mission statement? Tony Robbins STEP 1: Select the type of Brian Tracy 2. Example of a corporate statement tyP John Cummuta 3. How to create your corporate mission statement you would Deepak Chopra mission statement like to create. Wayne Dyer Zig Ziglar 4. Example company mission Jay Abraham statements Dr. Luanne Oakes Select a type David Bach 5. Free online mission statement P ' nis Waitlev builder Email address: S...iedule a Speaker Speakers and Trainers What is the purpose of a (Optional: We will email your Success Tools Personal Profile company or company or completed mission statement.) Mission Statement corporate mission Personal Coaching ( Build my mission statement? AOVRNTE06E MAGAZINE Click here to edit or retrieve your saved mission A corporate mission statement is an Latest issue: essential ingredient to the success of �o.,.,. your company. It gives everyone, from Mission Statement Resources Advant top management, to the employees who • Free online mission builder work on the assembly line a clear sense • Company/Corporate Mission ' of direction. They know where to focus Statement 1 their attention. And because they know • Create your Personal where to fix their attention, they can help Mission Statement _ you create the desired outcome your • Example Mission Statement corporate mission states. i. <40 (see this issue) Just imagine if you were the captain of your own ship. At any given moment, Browse past issues: your ship has a direction and a destination. Either she's sailing to a -Select an issue predetermined port of call, or she's in port, getting ready to sail to another one. °`,' If anyone asks you where your big, far-sailing ship is going, you can tell them SUBSCRIBE TODAY! instantly and in one sentence. A corporate mission statement is similar. Don't miss another great y p )rs44 of AdvantEdge azine. Subscribe today. In her article, Seven Essential Steps to Creating a Plan for Success, in AdvantEdge magazine, Terri Lonier, writes, "To begin, you must clearly identify http://www.nightingale.com/tMission_CompanyStatementasp 3/9/2005 Company Mission Statement- Free online mission statement builder Page 2 of 5 and express the purpose of your business. The essence of this should be done in one very specific sentence. The form of the sentence is very clearly defined. It NEWSLETTERS states what you do, and who you do it for." T •cribe now and receive a OFF coupon with your "The statement of purpose will be repeated again and again over the life of first newsletter. Get inspirational messages, your business, and especially during the first few months as you solicit funding product news,exclusive from suppliers and customers. Once you have the statement honed razor sharp, offers,and much more! it becomes useful in other ways. A marketing slogan or even the basis of a whole • AdvantEdge eNewsletter marketing campaign might come out of your statement of purpose." • Product Promotions • Special Announcements • Quote of the Day "The second part of your business plan is an extension of the first part of your purpose statement. It's a concise but accurate description of your company that answers questions such as: What type of business is this? Who runs it? CLUBS S FORUMS Where is it located? What are its unique features? What is the history of the Insiders Club business?" Our"total access"club offering FREE programs, deep discounts,and VIP "Writing this section can be fun because you can really think about the focus of treatment. what you intend to do. Specifically, you'll describe how narrow or how broad the Member login I Tour focus of your company will be. Having a strong idea of your business focus will Discussion Forum help you to avoid the distractions that often appear in the early phases of an Start or join a conversation entrepreneur company." with others on various topics, including authors, programs, success stories,AdvantEdge, "When we created our mission statement for AdvantEdge magazine, and more. we put our money where our mouth is and used Terri's article to Feedback Survey guide us. Interestingly, just as Teri predicted, our mission statement Give us your opinion on became more than just that... it became a key piece of ALL our these topics now. We'd love to hear what you have to marketing materials as well as lead to our tag line, 'Get the Edge at px& Work and in Life!" - Carson V. Conant, Editor in Chief, AdvantEdge magazine. Read the AdvantEdge mission statement. Read all Seven Essential Steps to Creating a Plan for Success by Terri Lonier, published by AdvantEdge magazine. Example of a corporate mission statement—from an airline that's respected for their company direction and their employee culture Company Mission Statement of Southwest Airlines: The mission of Southwest Airlines is dedication to the highest quality of Customer Service delivered with a sense of warmth, friendliness, individual pride, and Company Spirit." Company Mission of Southwest Airlines to their Employees: "We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the n effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every http://www.nightingale.com/tMission_CompanyStatement.asp 3/9/2005 Company Mission Statement- Free online mission statement builder Page 3 of 5 Southwest Customer." Find out more about company culture in the AdvantEdge article, Great Companies have Great Cultures by Kevin and Jackie Frieberg. Also, see Example Company Mission Statements. How to create your corporate mission statement We at the Nightingale-Conant Corporation (the world leader in motivational audio programs since 1960), in conjunction with Success Skills Coach, Jim Rohrbach, have developed a free Build My Mission Statement process at the following site: lly M * � . on Statement s _ your pros to auccoo o. Our free Build My Mission Statement tool makes it easy for you to put your corporate mission statement together. It prompts you to type in the goals and visions for your company as required in a simple step-by-step process. You can even use our Build My Mission Statement tool to put a personal, professional, relationship, spiritual and family mission statements together. Every individual in your company, especially the CEO and top management should each have a personal mission statement. Perhaps no one explains the reason why better than Stephen Covey did in his book, 7 Habits of Highly Effective People. In this book, Stephen says: "If you don't set your goals based upon your Mission Statement, you may be climbing the ladder of success only to realize, when you get to the top, you're on the WRONG BUILDING." To ensure your team and upper management are in the right building, you can email this page to them. Help them get involved in the process. Share your corporate mission statement with them. Let them see the direction your company is headed in. If they like the direction your company mission is aimed towards, you'll have such a tremendous force of people working towards a common goal. Where do you put your corporate mission statement and personal mission statement once it's complete? What you DON'T want to do is put your corporate mission statement or personal mission in a desk somewhere. You must look at these mission statements every day. For instance, you can tape your personal mission statement onto your home mirror so you see it every day. For your corporate mission statement, you want to ensure everyone in your company -- your current customers, investors and all new prospects -- know what your company mission is. And you http://www.nightingale.com/tMission_CompanyStatement.asp 3/9/2005 Company Mission Statement- Free online mission statement builder Page 4 of 5 want to make it easy for people to know what your company mission statement is. For instance, you can: n • Include a link to your company mission statement, from your homepage. Or, include your company mission in the About US section of your company's website. • Include your company's mission statement on your marketing materials, press releases, or the Letter to Stakeholders. • Get your company mission professionally designed, printed, and then hung on almost every wall of your company—from the ground floor, to the top floor. The idea here is to make your corporate mission known. Do not hide it. Example company mission statements 1. General Electric's mission: GE does not have a mission statement, per se, but when asked, "What can GE do for you?," here is their answer: "From jet engines to power generation, financial services to plastics, and medical imaging to news and information, GE people worldwide are dedicated to turning imaginative ideas into leading products and services that help solve some of the world's toughest problems." 2. Nightingale-Conant corporate mission statement: "To be the preeminent publisher and provider of self- improvement resources that inspires and empowers individuals to lead the lives they most desire" 3. Nike's corporate Mission Statement "To bring inspiration and innovation to every athlete in the world." 4. Microsoft's corporate mission statement: "To enable people and businesses throughout the world to realize their full potential." 5. Amazon.com's mission: "Amazon.com seeks to be the world's most customer-centric company, where customers can find and discover anything they may want to buy online at a great price." source:Amazon.com's Investor Relations website. 6. AdvantEdge magazine: http://vvww.nightingale.com/tMission_CompanyStatement.asp 3/9/2005 Company Mission Statement- Free online mission statement builder Page 5 of 5 "Our mission is to continually connect you with the world's most powerful success information, giving you the Edge at work and in life." ••• Had ay Mission statement Stitt bailie rig pail to su+ s. STEP 1: Select the type of "People with goals succeed because mission statement you would they know where they are going. like to create. It's as simple as that."- Earl Nightingale Select a type Mission Statement Resources Email address: • Company/Corporate Mission Statement (Optional: We will email your completed mission statement.) • Create your Personal Mission Statement ) • Example Mission Statement ( Build my mission About Our Company • History • Our Guarantee • Privacy&Security • Affiliate Program • Billing & Shipping • Customer Service "World Leader in Personal Development since 1960, with over 2 million loyal customers." http://www.nightingale.com/tMission_CompanyStatement.asp 3/9/2005 The Management of Mission Statements and Mission Statement Insight. 03/09/05 Page 1 of 4 A-16a ' business practices company customer products catalog services Wednesday 03/09/2005 Global Links... The Management of Mission Statements and * FREE Mission Statement Insight Resources • :Quick Buy Mission Statements rarely do much for corporations and organizations other than • Tell a Friend waste the time and money spent to draft, publish, and implement them. Usually, leadership brings in high-paid speakers and / or consultants, and expensive + View Cart seminars are held to create key business practices, i.e., the Mission Statement * Empty Cart itself, while soliciting team commitment, understanding, and buy-in. • CHECKOUT Unfortunately too often, when expectations are not met, Mission Statements are • Bookmark Us! cast aside as being a waste of time and money and the organization continues on as though it didn't exist. Resources... Our Business However, Mission Statements are a tool and not a solution, and when + commitment is lacking, tool will be cast aside. Therefore, in order for the Solutions 3, > ▪ Our Business tool to do the job and enable the organization to be in harmony with the stated mission, there must be total upper management commitment. That means "Tips"Archive PP g You Only Get Mission Statements must be relentlessly utilized as a guide for every business One Chance To decision to ensure that all decisions are clearly in accord with the mission. Start Your • Company.., Do Another way of looking at Mission Statements is that they are part two of a two- it Right with part description of the overall business intent. Vision Statements,Startup P i P , part one, Manual! describe the future: where you are going or where you want to go. While Mission Learn How a Statements, part two, describe today: why you exist today and / or what you are Web Site doing to pursue your vision of the future. 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