03/28/1994 CONF MTG - 4913�
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qTY OF
FRIDLEY
1995 GOALS AND OBJECTIVES
A. Community Development Department
B. Finance Department
C. Public Works Department
D. Fire Department
E. Police Department
F. Recreation Department
G. City Manager's Office
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CITY OF
FRIDLEY
' FR[DLEY MUNICIPAL CENTER • 6431 UNIVERSITY AVE. N.E. FRIDLEY, MN 55432 •(612) 571-3450 • FAX (612) 571-1287
' CITY COUNCIL C�NFERENCE MEETING
MARCH 28, 1994 - 7:30 P.M.
, CONFERENCE ROOM A
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1. 1995 Goals and Objectives
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CITY OF FRIDLEY
1995 GOALS AND OBJECTIVES
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Community Development Department
PLANIVING DIVISION
City of Fridley
DATE: March 24, 1994 �
TO: William Burns, City Manager,�� �
FROM:
SUBJECT:
Barbara Dacy, Community Development Director
1995 Goals and Objectives
The Community Development Department goals and objectives include
activities for the Planning Division, Housing Division, Building
Inspection Division, and the Solid Waste Abatement Program.
Included in this year's Planning Division goals and objectives is
the redevelopment of the Lake Pointe property and the Southwest
Quadrant. Although these two projects have been Council and
staff priorities for the past several years, I have identified
the following three issues as additional priorities in the
upcoming 18 months.
1. The City needs to determine five and ten year qoals and
activities for the housing uroqram (see Planning Division
Objective #1): The programs that we have put in place to-
date have been comprehensive, focusing on both
rehabilitation of existing single family and multiple family
properties as well as acquiring abandoned single family
homes. We have also passed the nuisance abatement ordinance
and have initiated the rental licensing ordinance to improve
our regulatory controls.
It is imperative, however, to take a small amount of time
now to identify what the City wants to accomplish within the
next five years and in the long term. What else should the
City be doing to prevent neighborhood deterioration? In
shor�, the City should prepare a housing plan. I recommend
that the City Council consider amending its Housing chapter
of the Comprehensive Plan in conjunction with the Land Use
and Transportation chapters. Determining the City's housing
goals will drive the City's land use and transportation
decisions. Packaging the effort together will not only save
time and money, but will also produce a coordinated plan to
maintain and improve neighborhood livability.
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1995
March
Page
Goals and Objectives
24, 1994
2
I would like to begin work on preparing a planning process
' which is acceptable to the City Council in the immediate
future. The City Council would provide direction on the
scope of the process and who would be involved. I also
' recommend that a consultant be hired to write the text,
coordinate the features of the three plan elements,
facilitate public meetings, and complete any necessary
, background studies. An initial estimate of $40,000 is
proposed for the consultant cost; a Request for Proposal
process should be completed prior to hiring.
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I cannot emphasize enough the importance of completing a
housing plan. Completing the plan "in house" is not
possible, given other work priorities such as Lake Pointe,
the Southwest Quadrant, and administering the work
activities of four divisions. Completing the plan would
also serve to focus our programming and implementation
efforts in priority areas.
2. The City should examine the level of financial commitment to
rehabilitate multiple family properties (objective__�6 of
Housing goals). This activity was identified as an "A"
priority in the Council's recent goal setting session.
Proposed to be conducted by the beginning of the year is an
evaluation of options to rehabilitate multiple family
properties. Options may include acquiring and demolishing
multiple family properties, acquiring and participating in
the ownership of multiple family properties (Brooklyn Park
model), or acquiring and reselling multiple family
properties. Also proposed is an evaluation of financial
resources.
3. The City needs to prepare a water conservation plan
consistent with State law (objective #2 of Planning goals).
The 1993 legislature passed a Water Emergency Preparedness
and Conservation law which affects "public water suppliers
that serve more than 1,000 people". Under the law, public
suppliers must "submit an emergency and conservation plan to
the DNR Commissioner for approval by January 1, 1996." The
activities of this planning process include identifying and
describing the existing water supply system, preparing an
Emergency Preparedness and Conservation plan, and developing
a water conservation education program.
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1995
March
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Goals and Objectives
24, 1994
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A significant amount of information is required in the plan
about existing and historical water use (ten years of data),
as well as projecting future demands. Because of the
technical information involved, we will propose that a small
consultant contract be considered in the 1995 budget to
complete just this part of the plan. Public Works, Finance,
and Community Development staff would prepare the remaining
portions of the plan regarding emergency preparedness and
the education plan. The water conservation plan must also
be included in the Water and Sewer chapter of the
Comprehensive Plan.
' M-94-158
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BUDGET 1995
City of Fridley
State of Minnesota
Goals and Ob ectrves
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QBd�+CTIYES {�GTtV'ITIES ;. ; I�I�ASI�RES: .; ;:; . U�i1TS ; EXPLANI4TfE�[�t >; `�MPA�T:....:.
OBJECTIVE #1:
To increase participation in single family To increase the number
housing rehabilitation program. of loans and grants from
20 to 115.
ACTIVITIES:
1 A. Consider changes to program April 1994
procedures.
1 B. Work with a consultant to devise January 1995 HRA budget
marketing and advertising strategy.
1 C. Work with a consultant to help May 1995
organize a remodeling fair.
1 D. Develop a housing video on one or April 1995
more home improvement topics, placing
emphasis on housing finance and
incentives (i.e., "This Old House" available
through the City.
OBJECTIVE #2:
To increase participation in multiple family To increase the number
rehabilitation programs. of loans from 1 to 15.
ACTIVITIES:
2A. Develop literature or promotional January 1995 HRA budget
materials.
26. Distribute materials to owners and January 1995
provide materials to rental inspectors.
2C, Consider program to make direct loan June 1995
to owners who don't qual'rfy for existing
program.
OBJECTIVE #3:
To increase customer satisfaction with
housing rehabilitation program.
ACTIVITIES:
3A. Survey recipients. Ongoing None Absorbed
3B. Evaluate feed—back and make chang June 1995
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City of Fridley
State of Minnesota
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OBJECTIVE #4:
To increase participation in First—Time
Home Buyer program.
ACTIVITIES:
4A. Submit application.
4B. Solicit participation from other banks,
4C. Conduct home—buying education/
counseling classes.
OBJECTIVE #5:
To increase the number of voluntary
acquisitions under Scattered—Site
Housing Program.
ACTIVITIES:
5A. Find additional funding sources such
as MHFA or HUD.
56. Consider program to match buyer/
builder teams with owners interested in
selling their properties.
OBJECTIVE #6:
To examine the level of financial
commitment to rehabilitate multiple
family properties.
ACTIVITIES:
6A. Evaluate options, including Brooklyn
Park model.
66. Determine options for revenue sourcE
BUDGET 1995
Uoais ana
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To increase the number
of loans from 1 to 12.
April 1994
April 1994
April 1995
Increase acquisitions
from 2(1994 goal) to 7.
Ongoing
July 1995
January1995
January 1995
None
HRA budget
None
None
Absorbed
Absorbed
Absorbed
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BUDGET 1995
City of Fridley
� State of Minnesota
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BUDGET 1995
City of Fridley
State of Minnesota
Goals and Ob'ectives
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; OBJE�i'IYES AC'Tt1►'ITIE!� ; ; ;MEASURES .: ; t�NITS ; ....EXl�LAN�1TIt��J 1MPa�T. :. .:
OBJECTIVE #4:
To implement water quality improvement
programs.
ACTIVITIES:
4A. Apply for MPCA Clean Water Partner— October 1995 To be determined New money
ship Grant for Nature Center.
4B. Evaluate Anoka County's Ground Depends on Counry's None Absorbed
Water Protection Plan. planning process.
4C. Amend Chapter 207 regarding February 1995 $2,000 in publication New money
maintenance of septic systems as required costs.
by the Metropolitan Council.
OBJECTIVE #5:
To redevebp the Southwest Duadrant
of University Avenue and Mississippi
Street.
ACTIVITIES:
5A. Identify preferred land use alternative. March 1994 HRA budget
5B. Identify incentive package. To be determined
5C. Negotiate development agreement To be determined
with developer.
5D. Negotiate property acquisitions and To be determined
complete acquisition approvals.
5E. Demolish buildings. To be determined
OBJECTIVE #6:
To redevelop the Lake Pointe property.
ACTIVITIES:
6A. Complete marketing brochure. April 1994 HRA budget
6B. Distribute to key companies. May 1994
6C. Revisit vision and evaluate response November 1994
to marketing efforts.
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. City of Fridley
State of Minnesota
OBJECTlVE #1:
To determine the most cost—effective
method of providing curbside recycling
services while maintaining same seroice
and abatement levels.
ACTIVITIES:
1A. Evaluate two approaches:
(t) Bid for services contract.
(2) Implement hauler license
requirement.
1 B. Implement lowest cost approach:
(1) Bid process.
(2) Amend ordinance to require haulers
to pick—up recyclables.
OBJECTIVE #2:
To evaluate the impact of promotional
activities on multi—unit recycting
participation.
ACTIVITIES:
2A. Survey residents regarding frequency
of recycling participation.
2B. Review hauler tonnage reports.
OBJECTIVE #3:
To identify waste reduction strategies
that can be used by the City to reduce
the sources of waste among all owners.
ACTIVITIES:
3A. Conduct interviews with waste
reduction experts.
36. Prepare report based on results
of interview.
3C. Identify appropriate strategies for
,the City.
3D. Develop and distribute educational
, procedures and waste reduction programs.
3E. Contact State regarding possible waste
reduction credits.
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BUDGET 1995
c�oais ana
i��iri:::> :>;:::<:»»:<::
Lowest per ton versus
per unit cost to residents.
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October—December
1994
January—March 1995
Increase from 3.9 Ibs/hh
to 171bs/hh.
June 1995
Gluarterry
April—November, 1994
December 1994
December 1994
January 1995
January 1995
None
5% — 15% increase in
contract cosis 'rf
current metlwd is
continued.
$1,000
None
.f��
$3,000 for brochure
mailing costs.
Absorbed
New money
0
New money
Absorbed
Absorbed
New money
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■City of Fridley
State of Minnesota
OBJECTIVE #4:
To provide residents with proper disposal
opportunities for non—hazardous waste
items.
ACTIVITIES:
4A. Continue splft—s�son yard waste
operation.
4B. Conduct Spring Clean—Up Day.
4C. Conduct Fall Clean—Up Day.
OBJECTIVE #5:
To lobby the State legislature and Anoka
County Board to allow more flexibility in
SCORE funding.
ACTIVITIES:
5A. Propose revision to County formula for
SCORE distribution.
56. Consider proposing amendment to
State legislature regarding abatement
goals.
5C. F�cplore opportunities for
metropolitan—wide solid waste
management agency.
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BUDGET 1995
caoa�s and
1�E►�f i?:::�i:�:�i:�:�::�:�::�:
Spring—Fall
May 1995
October 1995
May 1994
January 1995
June 1995
None
$500
$500
Absorbed
New money
New money
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BUDGET 1995
City of Fridiey
State of M�nnesota
Goals and Ob'ectives
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` PERFQRMANCE ' �OSTS/ BUDGET
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`:: OBJ..ECi1VE5 AG.TIVITIES ,; ;::MEASURES :. ; U.N1TS ;:: EXPVINATIC)N„ IMPACT `
OBJECTIVE #1:
To achieve a high level of satisfaction or To be determined in use�
approval from customers of building survey.
inspection services.
ACTIVITIES:
A. Prepare user survey. July 1994 None Absorbed
B. Survey permit recipients. September 1994 None Absorbed
C. Review results and implement changes. October 1994 None Absorbed
D. Conduct follow—up survey. Septembe� 1995 None Absorbed
OBJECTIVE #2:
To preserve building plans consistent with
State law for record retention.
ACTIVITIES:
A. Evaluate methods and cost for copying April 1994
commerciat, industrial, and multiple
family and single family building plans.
(1) Optical scanning
(2) Microfiche
B. Implement recommended method as May 1994 Cost to be determined. New money
part of General Fund budget Capital
Improvement Plan.
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FROM:
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WILLIAM W. BURNS, CITY MANAGER ����
RICHARD D. PRIBYI,, FINANCE DIRECTOR
FINANCE DEPARTMENT GOALS AND OBJECTIVES
March 24, 1994
Attached you will find the Goals and Objectives developed by the Finance Department.
Much of what we are doing with the new system in 1994 can and probably will significantly
nnpact our work activities m 1995. As we become more efficient in using the system, more
effective use of staff tune evolves. A good example of this is the 1995 budgeting process
that will be done through the system by each department building their own department
requests.
I will be providing to Council on Monday evening three objectives from the Finance
Department, as per your request.
The three objectives are:
1. ACCOUNTING - One of the activities that consumes a tremendous amount of time,
is the preparation of the Comprehensive Annual Financial Report (CAFR). We
have been looking at ways to automate this for approximately 12 years. The
company that we purchased our software through (HTE) has a package that
prepares the accounting statements within the CAFR in a final format. By using this
type of software our statement could be produced much quicker with less labor.
2. ASSESSING - 1995 will probably become a milestone year in that the cunent
Assessor has projected his retirement date in this tuneframe. Based on Council's
request, they will in all likelihood require a review of the assessing activity and its
costs as compared to subcontracting the activity with the County. Changes have
been made attempting to reduce even further the City cost of the Assessing function
from that of a few years ago when Council requested the cost comparison. Taking
in consideration the changes that have taken place regarding computer utilization,
it appears our cost could at the very least equal that of the County.
3. CITY CLERK/RECORDS - With the advances and the cost reductions that have
taken place in records imaging and the optical disk technologies, we are proposing
that we enter this technology in 1995. This activity would first be utilized in Central
Records and then when that implementation is complete the system can be
etcpanded.
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City of Fridley
State of Minnesota
BUDGET 1995
caos�s ana
�nt_::>:<:<::::::<::::::;
' OBJECTIVE #1:
Provide year end financial information
in a more timely manner to provide
residents, creditors and bondholders with
accurate and pertenerrt ir�formation.
ACIIVITIES:
1 a. Prepare all statements, footnotes and April 30, 1994
statistical information in accordance with
the Govemment Finance Officers standards
1 b. Obtain the Certificate of Achievement Notif'�cation of award in
for Excellence in Financial Reporting. December 1995
1 c. If determined cost effective, acquire June 30,1995
Comprehensive Annual Financial Report
(CAFR) Software.
1 d. Train individuals responsible for CAFR
preparation.
OBJECTIVE #2:
Complete installation of the Fixed Asset
Computer System.
ACTIVITI ES:
2a. Verify that the Fixed Asset System is
properly tracking and recording information
in Govemment Management and
Budgetary Accounting
2b. Prepare December 31, 1994 fixed
asset data using new system.
November 30, 1995
February 1, 1995
April 15, 1995
OBJECTIVE #3:
Obtain the Distinguished Budget Presenta—
tion Award for the Fiscal Year beginning
January 1, 1996.
ACTIVITIES:
3A. Complete budget, 5 year capital December 31, 1995
improvement plan, and statistical
secUon in accordance with Government
Finance Officers standards.
3b. Use the new systiem's Report Writer December 31, 1995
to facilitate preparation of the 1s96 budget.
3c. Submit Budget to Govemment Finance December 31, 1995
Officers Association for Award considera—
tion.
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$350
$15,000 to be paid by
Information Systems
Fund and charged bac
to the AccouMing
Department over 8
years
$1,500
Absorbed
_ •, • •.ti•
New Money
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Absorbed
Absorbed
$1,300 Absorbed
Absorbed
$200 Absorbed
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Budget1995
City of Fridley
State of Minnesota
Goals and Objectives
fund dapartment division
101 General Fund OS Flnance 32 Assessi
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OBJECTNE #1
ConUnued developmeM of AS/400 prop�ry data
tracking system to improve iMerdeparimerttal
data access.
ACTIVITIES
1 a. Work with MIS and Community Development in January 1— Dec. 31, 1995 Absorbed
developing a tracking sys�m for property
data chenges which enhanc� use by depts.
such as Community Dev 8� Housing Coordinator.
1 b. Maintain data received irom Anoka CouMy's January t— Dec. 31, 1995 Absorbed
Tax System (TAXSYS) on a weekiy basis.
1 c. Work with MIS and Engineering to coordinate January 1— Dec. 31, 1995 Absorbed
Assessing, GIS and Comm. DevelpmeM data
thru the AS/400 and GIS.
OBJECTIVE #2
Continuation of development af VRU system Reduc� staff time
for dissemination of property data to public. devoted to answe►ing
inquiries irom public
ACTIVITI ES
2a. Work wiTh various departrnents to develop a January 1—Dec 31,1995 Abswbed
Voice Response system that provides Property
related data to the public 24 hours a day.
OBJECTIVE #3
Hire and train for Assessor position Sept.1 — Dec. 31, 1995 Absorbed
ACTIVITIES
3a. Get Council approva� to fill position. Sept. 1, — Oct. 30, 1995 Absorbed
3b. Advertise for position Nov. 1, 1995 Absorbed
3c. Interview applicants Nov. 15, 1995 Absorbed
3d. Hire position Dec. 1, 1995 Absorbed
3e. Conduct orientation & training. Dec. 1— 30, 1995 Absorbed
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City of Fridley
State of Minnesota
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OBJECTIVE 1
Set policies to increase access to County
information and resources such as GIS,
Assessing, Telecommunications, Irrtemet
ACTIVITI ES
1a. Continue directional meetings with
Anoka County involving STARS(Statewide
Telecommuting Access and Routing
Systems) and Intemet
1 b. Investigate use of 56K line and modem
pool for all departmerrts to use for
connection to Anoka County
1c. Present findings to the IS Committee
OBJECTIVE 2
Assist in increasing Public Safety computer
information services
ACTIVITIES
2a. Continue task force meetings with the
Police and Fire Departrnents
2b. Acquire and install hardware for the
Public Safety System
2c. Assist in conversion of data and
imptementation of Police software
2d. Work with the Fire Department and the
IS Committee to begin acquisition of new
Fire Department software
OBJECTIVE 3
Assist in increasing interdepartmental
information effectiveness
' ACTIVITIES
3a. Continue IS Committee meetings to
determine city—wide information needs
3b. Update 5 year Information Systems
Plan with the IS Committee
3c. Work with IS Committee to set policies
for sharing of databases in Administration,
Public Safety and GIS computer systems
3d. Investigate use of servers, gateways
and routers to best access information on
other computer systems and networks
BUDGET 1995
c�oais ana
��.r,t .;:
June 30, 1995
June 30, 1995
May 30, 1995
June 30, 1995
September 30, 1995
December 31, 1995
February 28, 1995
March 30, 1995
Absorbed
Absorbed
Absorbed
Absorbed
Absorbed
Absorbed
Absorbed
Absorbed
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BUDGET 1995
City of Fridley
State of Minnesota
Goals and Ob ctrves
uitd :: `: epattrn�n� :. � vis�al;t
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PE�Ft)RMANGE GQSTSj 6�1��'arE�
;�DBJE�TCVESI"ACTI1/1TiE5 IIlIEA�UR�� ;; Ut±t1T� EXRiJ�NA?it�N tMpACT; . '
3e. Present findings to the IS Committee March 30, 1995 Absorbed
OBJECTIVE 4
Assist in increasing effectiveness of
Personal Computer users
4a. Determine PC standards with the IS
Committee September 30, 1995 Absorbed
4b. Investigate standardizing on Windows
operating system to be able to pertorm
multiple tasks at one time on a PC October 30, 1995 Absorbed
4c. Investigate replacing all 286 PC
hardware to facilitate Windows October 30, 1995 Absorbed
4d. Investigate changing PC software to
Windows based software such as
WordPerfect and Lotus November 30, 1995 Absorbed
4e. Investigate training costs associated
with conversion of PC software November 30, 1995 Absorbed
4f. Present findings to IS Committee December 31, 1995 Absorbed
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BUDGET 1995
City of Fridley
State of Minnesota
Goals and Ob ect�ves
und > < < ; ; epar�ment; �r s r�
1Qi; General Fund . ; 43 >�Inance < 34 C �lerk/Recnr�s;:..'....;..;:;:::»:::::;
PEHF+DRNIAfVGE �UST�/ B�QG�T
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OBdE�TINES A�TIVIi1E8 ;; MEASURES
_ ; .. UN1TS , . EXI�LANATtahl ; ;1MPA�T ;<
OBJECTIVE #1
Provide City Staff & Fridley Citizens quicker
access to archival documents/information.
ACTIVITIES:
1 a. Begin survey of all departments to April 30, 1995 Absorbed
determine need\application.
1 b. Develop RFP (Request For Proposal) May 30, 1995 Absorbed
for Optical Disk Technology.
1c. Solicit and award bids. June 30, 1995 Absorbed
1 d. Acquire hardware. July 30, 1995 $74,000
1 e. Begin Pilot Program: convert current October 30, 1995 Absorbed
Ordinances, Resolutions and Minutes to
Optical lmaging.
OBJECTIVE #2
Improve Internal Efficiency by reducing
inactive & obsolote paper. ,
ACTIVITI ES:
2a. Administer annual in—house January,31, 1995 Absorbed
clean up days to all departments.
2b. Purge storage areas. March 31, 1995 Absorbed
2c. Transfer semiactive & inactive records. April 30, 1995 Absorbed
2d. Purge reusable resource center. February 28, 1995 Absorbed
OBJECTIVE #3
Pravide quicker responses to retention
and data practice questions.
ACTIVITI ES:
3a. Revise retention schedules and update December 15, 1995 Absorbed
data privacy class'rfication for two
departments.
3b. Research retention periods through November 30, 1995 Absorbed
State of MN retention guidelines and other
state & federal sources.
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BUDGET 1995
City of Fridley
State of Minnesota
Goals and Ob ectives
und De�ar�m�nt DiY s.; n
;
10i +G�neraC;;Fand ; ; p� ; F�r�an�e . ; >;.. .. 84: ...� �lerle/�iecnrds
, , PERFC)RM�N�E ; >��ST$/ �i�Q�T
OBJE�TtV�S%A�71V'ITtE� ; ; ... IrMEASURES : ; UN�T� : : �XPLANATIC�N > ;;CMPkGT. ;
OBJECTIVE #4
Enforce City Code Chapter 116,
"Pubiic Sanitation Facilities"
ACTIVITI ES:
3a. Revise Ordinance Number 828 as it March 1, 1995 Absorbed
relates to Suntanning Booths.
3b. Research philosophy and fee February 1, 1995
associated with Chapter 116.
Eng�neer�ng
Sewer
v.'a:er
I'c'ks
St�eet,
Mdin!ena�^c��
MEMORANDUM
TO: William W. Burns, City Manager �� PW94097
�
FROM: John G. Flora,t Public Works Director
DATE:
SUBJECT:
March 23, 1994
1995 Goals and Objectives
We have prepared our 1995 goals and objectives for the various sections of Public Works,
which include the Municipal Center, Technical Engineering, Public Works Maintenance, Water,
Sanitary Sewer and Storm Sewer. We have attempted, within those sections, to identify the
most significant effort or improvements proposed to be completed in 1995.
As a means of presenting the departments goals and objectives for your and the Council's
review in preparation of the 1995 budget, I propose to present three of the more significant
goals within Public Works. The attached data sheets identify those major efforts envisioned for
the department.
JGF:cz
Enclosures
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Enclosure - PW94097
Page 1
GIS — STORM WATER
We are currently in the process of completing our street and street name GIS coverage for the City. As
we complete this effort, we will be able to produce maps which identify all the parcels as well as the
streets with their appropriate names. This data will enhance the parcel data fields available through the
assessing and police files.
The next step in our GIS data expansion is the development of a storm water coverage. This was
determined the next priority because of the issues involved with storm water runoff and flooding. It has
a direct relationship to the Non-point Source Discharge (NPSD) permit activities which are being
mandated by the federal and state government. It also has a direct impact on the hazardous material
and environmental concerns associated with spills and discharges that could occur within the City limits.
In establishing the storm water coverage, it is necessary to assemble the storm sewer pipe/ditch and
manhole information that is in place within the City. This information needs to be assembled in a data
field which atlows for computer input developed from on-site inspections and as-built drawings. As a
result, the various contracts and drawings available within the City need to be reviewed and the
information inserted into the appropriate data fields. Because some of our information is incomplete,
this will require field inspection to obtain the data as we{I as ver'ifying the information for accuracy. Upon
completion of the data report forms, this information will then have to be transferred into the computer
files for retrieval based upon segment lengths and manhole numbers.
Associated with the accumulation of the data fields, is the requirement to digitize the storm water system
over our street base map. This requires the establishment of segment lines and unique manhole
locations for correlation with the computer daia fields.
To accomplish this, we propose to use our engineering staff and sewer personnel to extract and obtain
' the information forthe data forms. As fhe sewer lines are digitized, the correlation between segment and
manhole numbers can be developed for file assimilation. These actions then result in the combination
of the drawing and computer data for information retrieval.
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Upon completion of this project, we will be able to produce information which can be used for storm
water and flooding analysis, hazardous material spills and reviews as well as permit and construction
analysis for system impacts. Our goal is to complete this project in-house utilizing available personnel
by December, 1995.
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Enclosure - PW94-097
Page 4
SEWER BACKUP REVIEW
We currently have the City divided into five sewer areas. This is an attempt to establish a manageable
area that our available personnel can check, rod and jet on an annual basis in an attempt to provide
overall system maintenance and repair. In addition to this process, we have a continuing program of
inspecting specific problem areas on a weekly and monthly basis to ensure problems do not occur.
� The inspection process focuses on sand and material buildup in the pipes and manholes of the system.
The sewer systems are designed for smooth flow and setf-cleaning slopes. This is achieved through
pipe alignment and the interior finish of the ceramic tile or PVC pipe that has been used for our sanitary
� system. Inspection of the manholes is accomplished by lifting the lid and viewing any debris and flow
passing through the manhole. We can also inspect the lines using mirrors and lights for any
misalignment and/or obstructions that could be occurring in the line. These actions assist in iderrtifying
, any required repair or maintenance and provide information on possible solids buildup in the line that
could result in a backup.
, Almost 100°� of the sewer backups are a result of foreign material accumulating in the sewer lines; such
as sticks, tree roots, clumps of tree roots, diapers, etc. As this material flows through a line, they may
catch at a service connection, an outlet to a manhole or a drop in the manhole service. As flow
' continues, debris builds up behind, causing a backup. In inspecting for a backup, manhole lids are
removed and flow or buildup of water in the manhole is observed. Any buildup in the manhole and no-
flow indicates an obstruction in the main line. These are normally removed through the use of our jettor
' and high intensity pressure to release the blockage and allow the flow to resume. Occasionally the
debris material can be identified in the downstream manhole as it flows through, giving us an indication
of the cause.
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When sewer backups occur as a resuft of a main line obstruction, our current policy is to relieve the
blockage and if any water has accumulated in a residence, to notify a sewe� cleaning company (Service
Master) to assist the resident in water removal, deodorization and disinfection of the residence. Any
additional effort such as lighting pilot lights, washing or removing material, is negotiated between the
property owner and the contractor. As a means of further addressing sewer backup issues, we propose
to initiate a program to video the sewer lines after a sewer backup in an attempt to identify any
obstructions or pipe lining, alignment or imperfections that may be contributing to a sewer backup
problem. We believe that through the videoing effort, we will be able to establish that the line was
operating adequately and that the backup was not a City's cause or identify a problem area that we can
schedule for repair and correction.
Our sewer program currently involves the use of Insituform lining of problem sections of the system as
well as solidification injection both in and outside of our sewer system. In addition, we continue to
provide copper sulfate to residents upon request as well as boulevard inspection and replacemerit of
sewer connections in specific problem areas. The video inspection policy is another method to ensure
that our system operates properly and provides us another tool for identification of possible repair
actions.
We also propose to establish a video file to be used to answer specific questions on our maintenance
and system operation which ultimately will be converted to a computer file when our sanitary sewer
computer system is established. We propose to initiate this action this year and continue the process
and complete the data development in 1995, absorbing the cost with our in-house personnel and
existing maintenance programs.
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Enclosure - PW94097
Page 7
SEWER SCADA
We are receiving a water Supervisory Control and Data Acquisition (SCADA) system in our TCAAP
interconnection project. This system will be on line this fall and implemented during this coming wirrte�
season. This system will include a major computer that has the program and capacity to monitor our
water system pumps, plants and wells.
Our sanitary system is not unlike our water system. We have a total of 15 lift stations like our 13 wells.
The lift station pumps operate on low and high level controls, have alarms to deal with malfunctions and
power outages and can develop pump operation times and flows. We propose to initiate a radio
controlled communication system for our sanitary and storm sewer lift stations. This SCADA system
would result in decreased personnel visits and inspections of the various lift stations, resufting in more
available time for line maintenance activities. In addition, it will provide accurate records of ever�ts and
times, providing energy costs, assist in identifying flows in area lines as well as establishing infiltration
and in-flow information. By correlating rain events with tift station operation, we can determine whether
the flows are a result of infiftration of surface water or an in-flow of ground water and sump pump
impacts. This system would provide us the ability to manage our equipment, resulting in economy of
effort as well as maximizing our sewer maintenance activities.
There is an initial cost to procure the computer and software system for the sewer department of
approximately $48,000, which is proposed in the 1995 budget. We propose to upgrade the various lift
stations in conjunction with our annual maintenance and repair program. This will allow us to
systematically improve our system and minimize our cost expenditures over a period of time and still
maintain an improved management and control system. It is anticipated that the lift station upgrades
would result in an annual $10,000 expenditure phased over the repair and placement schedule.
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Cit of Fridle
Y Y
� State of Minnesota
Obiective �y
Continue reviewai of Municipal Center
energy management systems for maximum
efficiency and cost control.
Activity
1. Coordinate and ensure proper
preventive maintenance on roof top air
conditioners with HVAC contractor and
NSP to receive rebates.
,
BUDGET 1995
Goals and
neni :«:::> ::::>::<:>
2 preventive 17 roof Rebate $1,700 Revenue
maintenance rebates top units
per unit per year
City of Fridley
State of Minnesota
Objective �1
Continue to provide Geographic Informatior
System (GIS) support to create products
to provide increased service to council,
citizens, homeowners, contractors and all
departments.
Activity
1 a. Construct a storm water utilRy ouer—
lay coverage and continue collection and
input of as—buift data for san'rtary and
and water utilities.
1 b. Increase competency in GIS by
sending two individuals for a week of GIS
training at St. Cloud State University.
1 c. Provide in—house training on ArcView
for each designated department represen—
tative to increase GIS literacy and end
product use.
Objective #2
Increase surveying, data collection and
design capabilities to provide increased
engineering design services fior public
projects.
Activit
2a. Send one individual to total station
training on the advanced uses of data
collection and design procedures.
2b. Implement a new software design
package to provide increased design
capabilities and services.
BUDGET 1995
Goals and C)
'1P�lt
1/2 complete by I 1 overlay
Dec. 4995
Completed by Dec 4995 � 2 persons
4 hours/dept.
8 hours
Installed by Dec 1995
5 days
1 person
1 design
package
$500
$1,500
$125 per Dept.
$1,000
:: •s•
Absorbed
Absorbed
Absorbed
Absorbed
Additional
funds
MIS
,
City of Fridley
�, � State of Minnesota
Objective �#1
To ensure proper tree trimming methods
are used to improve the City's esthetics
and reduce resident complaints concerning
boulevard trees.
Activities
1a. Provide Public Works maintenance
personnel tree trimming training
to improve tree maintenanee techniques
and skills.
Objective #2
Expand slurry sealing program on
residential streets to protect the existing
investment and enhance the aesthetics of
the neighborhood.
Activity
2a. Collect, review and evaluate all the
data on the completed test area of slurry
sealing for 1994.
�
BUDGET 1 995
c�oa�s and
�ent: >::»>::::::::>::.
Complete workshops
by July 30, 1994
Complete evaluation
by Oct 15, 1994
2
20,000 sq ft
$500
$70,000
Absorbed
One—half of
street seal—
coating
Capital Improv—
ment Program
City of Fridley
State of Minnesota
BUDGET 1995
Goals anci C�b
aent , .... : > ?
Objective No. 1
Reduce manhour effort in data cotlection of
water pumping, well use and other records.
Activities
ia. Provide minimum of 40 hours of Compl�ted by
format training on SCADA system for each Sept 1, 1994
person in the water department.
', 2a. Monitor and identify trends of Last 4 months of
'I water consumption to establish frequency 1994 documentation
of contact with each water production site.
4
12
$500
$500
_ Y'
Absorbed
Absorbed
�� w
City of Fridley
State of Minnesota
�
Objective #1
To improve our sanitary sewer records to
address sewer backups and eliminate
inconvenience to City residents.
Activities
1 a. Prepare an inventory list of sanitary
sewer televised tapes to help determine
possible sewer backups.
, 1 b. Inspect manholes for possibie backup
�� evidence and debris causing potential
I backups.
, 1c. Televise sewerline after a backup
I to investigate condition and any corrective
iaction.
Objective #2
Develop a sanitary sewer lift station
system to interact and respond with
the City SCADA system to allow increased
response time and improved maintenance
and monitoring of the sanitary sewer
system.
Activity
2a. Instruct sewer department
personnel on the use of the sanitary
SCADA software to provide increased
response time, maintenance and
monitoring of the sanitary sewer system.
2b. {nstall a sanitary sewer computer
control and recind system within the
water SCADA program.
2c. Initiate an annual lift station
radio connection to the sanitary SCADA
system.
BUDGET 1995
Goals and
1P�lfi
Complete one quarter
ofthe City
Dec 1, 1994
Inspect one quarter
of the City
Dec 1, 1994
1 tape per event
By Dec 1995
Install by
Dec 1995
1 lift station
per year
1 Record
200 manholes
10/year
5 sanitary
SCADA
instruction
1 SCADA
upgrade
1/year
$500 Absorbed
$2,000 One additional
part-time
summer sewer
maintenance
program
$1,000 Absorbed
$2,000
$48,000
$10,000
Absorbed
MfS
Sewer Fund
City of Fridley
State of Minnesota
BUDGET 1995
caoais ana c�
��nf
Obiective #1
Maintain Locke Lake at proper water levels
to minimize resident complaints and
improve recreational activities on the
' lake.
' Activit
', 1 a. Train alt sewer maintenance personne4 Complete training by
' in proper operation and maintenance of Apr 1, 1995
I the new Locke Lake dam.
5
,
� �'
$500 I Absorbed
INTEROFFICE MEMORANDUM
. ,
MEMO TO: WILLIAM W. BURNS, CITY MANAGER
FROM: CHUCK MCKUSICK, CHIEF
DATE: March 25, 1994
SUBJECT: 1995 GOALS & OBJECTIVES
Attached are the Fire Department's 1995 Goals and Objectives. I would like to discuss
Objectives 3, 8 and 11 with Councii. These projects are:
* Improving the department's paging and radio communication
systems,
* Providing regular decontamination of the firefighters' personal
protective gear, and
* Optimizing the effe�tiveness of the department's fire code compliance,
hazardous materials, and rental property inspection programs.
dir: Goals94.2
,
,City of Fridley
State of Minnesota
u�
1{Ii General Fund :
IOBJECTIYES/ACTIVITIES
' OB:IECTIVE #1
Optimize use and minimize the City's
operating cost for the fire training site.
' ACTIVIIIES:
1a. Recruit at least one additional partner
' to the Joint Powers Agreement.
' 1 b. Market the site for third party use.
1c. Develop additional training stations
' attractive to public safety and private
business.
, OBJECTIVE #2
Provide improved hazmat emergency
response through use of mutual aid system
, ACTIVITIES:
2a. Encourage development of an Anoka
County Hazardous Materials Emergency
' Respose Program.
2b. Appty for designation as a"Strategic
Chemical Assessment Team" under the
' State's Hazardous Materiat Regional
Response Team program.
2c. Apply for State and Federal training
� and exercise funding,
OBJECTIVE #3
Improve Fire Department radio
communications.
3a. Replace 1/3 of departmenYs radio
pa9ers.
3b. Provide digital pagers to department
officers.
3c. Replace handi—talkies
OBJECTIVE #4
Provide 24 hour Station 1 coverage to
assure reliable availability of community
services offerecf by the Fire Dept.
4a. Schedule paid on call firefighters during
hours not worked by full time staff.
4b. Train all personnel to needed level in
order to provide non—emergency
community services.
BUDGET 1995
and
May 1995
1995
Summer 1995
May 1995
May 1995
Feb. 1995
1
March 1995 12
March 1995 3
January1995 3
January1995
January 1995
$551 /unit
$69/unit
$680/unit
Absorbed
Absorbed
Absorbed
Absorbed
I . . 1- •�
Absorbed
New Money
Absorbed
New Money
Absorbed
Absorbed
, �
' ,City of Fridley
State of Minnesota
OBJECTIVE #5
Improve efficiency of payroll system.
5a. Reduce number of pay rates and
simplify compensation calculation system.
5b. Integrate department payroll with
Finance DepartmenYs new system.
OBJEC1lVE #6
Optimize Police/Fire service capabilities
& resources.
6a. Identify public safety services not
inherently requiring a sworn officeror
firefighter.
6b. Design service delivery methods that
can be efficiently provided by either
department.
OJBECTIVE #7
Measure citizen expectations and
satisfaction.
7a. Design "customer service" measuring
strategies.
7b. Prepare implementation methods
and budget.
7c. Research incorporation of ineasuring
system with similar efforts by other
departments.
I OBJECTIVE #8
', Reduce chemical exposure hazards to
' firefighters.
8a. Purchase wash machine designed for
personal protective gear.
8b. Design cleaning standard for protective
gear.
OBJECTIVE #9
Preserve good condition of fire apparatus.
9a. Prepare scope of work and estimate for
refurbishment af Engine 4's body.
9b. Submit project to Council for 1996
fiscal year.
■
BUDGET 1995
caoals ana
sanf::
January 1995
January 1995
1995
1995
February 1995
March 1995
February 1995
January1995
October 1995
January 1995
March 1995
�
1
$4,100
Absorbed
Absorbed
Absorbed
Absorbed
Absorbed
Absorbed
Absorbed
New Money
►d.c. .-.I
Absorbed
Absorbed
' �
'
l 1
C
�
1
1
�
1
�
1
C
C
0
�
1
1
1
��
BUDGET 1995
City of Fridley
State of P.4innesota
,
-=;;^��: POLICE DEPARTMENT
' ��. � \l.\il
�����, ���j�,, City of Fr�dley
���=�' Minnesota
' °
� , DATE �RCH 23, 1994
FROM DIRECTOR SALLMAN '�.
,' SUBJECT
' GOALS AND OBJECTIVEB
1 9 9 5
' '
, ,
CITY
MEMORANDUM
TO
Attached is the police department 1995 goals and objectives with
I changes that we discussed on March 22, 1994. Please contact me if
' ou see further issues for change.
Y
� ' DHS/sa
'
' '
I '
I '
�I '
'
,
'
'
INFO
I t
''
�
I ,
%;=o���., POLICE DEPARTMENT
-. �%�Fl �.,
; i �� �i
� �'��` ..��/�' City of Fridley
I �=�� Minnesota
, c�
�
DATE MARCH 24, 1994
FROM
' SUBJECT
'
�
1995 GOALS AND OBJECTIVES
MEMORANDUM
TO
CITY MANAGER
The Police Department's 1995 Goals and Objectives focus on the City
Council's direction of dealing with citizens concerns for safety
and perceptions of safety.
A fear of crime is prevalent throughout our society today. As
noted in a Metropolitan Council Survey chronicled in a February 3,
1994 Star Tribune article, "89$ see crime as one of their top 3
concerns." In the recent City of Fridley Survey, citizens felt
that their neighborhood was safe, but other parts of Fridley were
having problems.
The Police Department will attempt to deal with the perception
issue by greatly increasing our neighborhood meetings and focusing
on safety reality in Fridley versus safety perception. Our primary
objective then is to:
, (Objective #1) Increase public awareness and involvement
in services provided by the Police Department aimed at
empowering citizens to take an active role in crime
''i ' prevention as well as addressing the perception of
increasing crime vs actual crime rates.
'
�
'
'
The second objective deals with youth. In the Star Tribune article
previously noted, "A majority of those who ranked crime No.l trace
its cause to problems in the family and society, rather than to
inadequate gun control and failings in the criminal justice
system." In the recent Fridley Survey the citizens are
overwhelmingly supportive of the efforts of the Police Department
(actually an increase of over 4� from the 1991 survey in
satisfaction), but they still don't feel safe. Much of the concern
for safety is associated with youth(gangs, vandalism, etc.). The
second objective then is:
(Objective #2) Assist in promoting a youth oriented
community through police services.
The third objective is intended to deal with a major component of
INFO
�
[-�
li ' Fridley's crime rate, which is crimes associated with businesses.
The reason that business crime creates a high rate for Fridley is
that we have a large amount of businesses as compared to the
' relatively small population. Part of the answer is for people to
understand this and given the benefits of business development
� (i.e. , tax base, jobs, convenience, etc. j, live with the high rate.
t The second part is to increase our efforts with the business
community to lower the number of crimes. The third primary
objective of the Police Department is:
(Objective �3) Address crime prevention needs of the
business community and promote awareness of services
available such as premise security survey, seminars,
operation ID, and other preventive strategies.
I look forward to presenting these in detail to the City Council
on March 28, 1994.
'
�
BUDGET 1995
City of Fridley
State of Minnesota
OBJECTIVE #1:
Increase public awareness & involvement
in services provided by PD aimed at
empowering citizens to take an active
role in crime prevention as well as
adressing the perception of increasing
crime vs actual crime rates.
ACTIVITI ES:
1 A.Use media more effectively to promote Use of monthly cable
services available such as operation program to highlight
identification, premise security surveys, special services available
C.A.T. program & Neighborhood Crime that empower citizens to
Watch. reduce their opportunity
for crime. Program to be
in place by Jan 1, 1995.
1 B.Assign & train ten police officers to By 3/15/95
conduct Crime Watch meetings.
(1 for each district)
1C.Incorporate experienced blockcaptains Hold 100 block level
as resource for new block captains and meetings by 12/31/95
encourage officer participation in block Hold 12 Neighborhood
level meetings to expand resident meetings by 12/31 /95
participation in the Neighborhood Crime Hold 10 District Level
Watch program. meetings by 12/31/95
Hold 10 Advisor Council
meetings by 12/31/95
Hold annual Block
Captains meeting in
June.
Celebrate NNO on 1st
Tues. of August
1 D.Encourage more involvement in crime I Attend 12 monthly Fridley
prevention in multihousing locations. Property Mngt Coalitation
meetings.
1 E. Devebp a survey form that queries Survey developed by
perceived fear of crime victimization. Jan 1 for implementation
Survey will be administered at all Crime at all 1995 meetings
Watch meetings then compared to actual
victimization.
1 F.Hold seminars through community
education, PTA, seNice clubs & so forth
to provide strategies aimed at reducing
the potential victimization of citizens.
OBJECTIVE #2:
Assist in promoting a youth oriented
community through police services.
ACTIVITIES:
2A.Continue prevention programs at
elementary level encouraging youth to_
Focus on teens, parents,
senior citizens. Six
seminars by 12/31/94
2 presei
4 eleme
$3000 refreshments
and prizes
Absorbed
Absorbed
Absorbed
Absorbed
Absorbed
Absorbed
Absorbed
New Money
Absorbed
Absorbed
�
'
�
'
I '
I '
City of Fridley
State of Minnesota
BUDGET 1995
and
report victimization & crimes wrcnessea. and other programs as
needed by 12/31/95.
2B.Establish partnership of police officers, 4 sites by 12/31/95.
crime prevention specialist, youth outreac
worker and Parks and Recr�tion Dept.
to provide after school activities on
sight at multihousing locations.
2C.Provide summer opportunities for four June—August 1995
youth—safety camps focusing on at risk
youth.
2D. Reduce the number of runaway youth By 12/31/95
through youth outreach worker activities.
2E.Expand D.A.R.E. to 8th grade level Implement by Sept'95
2F.Designate a full time youth resource j Implemented by 1/1/95
officer to assist the schools. �
2G.Develop & implement a program that Program devebped and
partners education with enforcement to implemented by 6/31/95
halt the sales of tobacco products to
minors in Fridley.
OBJECTIVE #3:
Address crime prevention needs of
business community & prombte awareness
of services available such as premise
security survey, seminars, Operation ID
and other prevention strategies.
ACTIVITI ES:
3A.Attend monthly Chamber of Commerce 12 meetings by 12/31/95
meetings.
36.Attend quarterly CAER meetings. Feb, May, Aug, Nov.
3C.Provide prevention related seminars Minimum of quarterly.
for business community addressing
topics such as shoplifting, fraudulent
checks, armed robbery, employee theft,
violence in the workplace and so forth.
3D.Reduce false alarms through awareness 12/31/95
and enforcement of ordinance.
OBJECTIVE #4:
Improve emergency response capabilities
for disaster situations.
� ACTIVITIES:
4A.Conduct 4 tabletop disaster exercises Jan, April, July and
involving key responders. Each exercise October i995
will be designed to test 3 of the 12
functional areas.
$1000 materiais,
supplies
$500 materials
$2500 materials
Absorbed
New Money
IVew Money
Absorbed
New Money
Or ponated
Absorbed
Absorbed
$500 videos, materials � New Money
►1.r . ._- .�
Absorbed
City of Fridley
State of Minnesota
4B.Conduct one functional exercise
required to meet federal mandates).
4C.Develop emergency procedures for an
all hazards plan for Park & Recreation
staff, nature center, schools and
community education center.
OBJECTIVE #5:
Improve professionalism for Special
Projects personnet.
ACTIVIII ES:
5A.Complete certifiction process for
Emergency Management Coordinator
SB.Conduct Crime Prevention training
for other members of the police
department.
5C.Conduct 35 hour basic crime prevention
course for specialist position.
OBJECTIVE #6:
Increase emergency preparedness in
the City of Fridley.
ACTIVITI ES:
6A.Update the City of Fridley's Emergency
Plan.
66.Conduct four training seminars on the
All Hazards Plan for the community.
6C.Review emergency operations center
and improve technology.
6D.Maintain contact with 302, 311, and
'312 facilities via CAER.
OBJECTIVE #7:
Improve police records & information
system to take advantage of new
techniques & improve efficiency and
accuracy.
ACTIVITI ES:
7A.Purchase and implement new computer
system building on 1993 & 94 activities.
76.Integrate City of Fridley geographic
information system with police records
system for direc6on of the street crimes
unit.
OBJECTIVE #8:
BUDGET 1995
Goals and
By 12/31 /95
By 12/31 /95
By 12/31 /95
June or September
By 12/31 /95
January, April
October, November
Feb, May, Aug, Nov.
By 12/31 /95
By 12/31 /95
No cost
$150
$250,000 —$275,000
Absorbed
Absorbed
Absorbed
Absorbed
Absorbed
Absorbed
Absorbed
New Money
��r • •-•
�
'
City of Fridley
State of Minnesota
Provide training to prepare department
members to service the needs of the
community.
ACTIVITIES:
8A. Police Patrol Officer -
1.Crash injury management
2.Advnaced driving course
3.Report writing
4.Crime scene processing
5.1 nterview/interrogation
6.Hand gun retention
7.Non-lethal self defense
8.Officer survival
9.Accident investigation
86.Corporals/Sergeants -
1.Supervision school
2.Critical incidents
3.Death investigation
4.Data practices
5.Performance evaluation
8C.Advanced Training for Firearms
Instructors
BD.Police Investigators - tst yr
1.John Reid Interview & Interrogation
2.Forgery & Fraud Investigation
3.Criminal History
4.Evidence Collection Techniques
5.Basic Latent Prints
Second Year
1.Background Investigation
2.John Reid Refresher
3.Stolen Vehicle Investigation
4.Advanced Latent Prints
5.Crime Scene Photography
6.Techniques of Jwenile Investigation
8E.Provide training in law enforcement
subjects for Office Assistants to provide
a more effective team approach to
service delivery.
BF.Provide POST Board mandated Use
of Force training.
OBJECTIVE #9:
Increase the ability of officers to
respond in dangerous situations.
ACTIVITI ES:
9A.Conduct a study into the need for semi
automatic rrfles for the squad cars.
The study would include the choice of
BUDGET 1995
caoa�s ana
Each officer with over
3 years of service to
complete 7 courses by
the end of 1995
Each supervisor with
over 2 yr supervision to
complete a minimum of
3 courses by Dec 1995
On class per instructor
by Dec. 1995
The first 2 years of an
officer's 3 yr term in
investigation the officer
will have completed 5
classes listed.
The 2nd yr of an officer's
3 yr term in investigation,
the officer will have
completed 3 of the 6
classes
One course per office
assistant by Dec 1995.
Each officer will
successfully complete
POST Board leaming
objectives on U of Force
by Dec. '95
6y 12/95
I_ .,.. ..a•I
•. . .-.,
Absorbed
• .�. .-.
Absorbed
Absorbed
Absorbed
,
City of Fridley
'I � State of Minnesota
weapon to purchase, the need to retain
shotguns, and a plan for implementation
and training.
9B.Provide training to all officers in
emergency entries. Purchase bullet
proof shields for emergency entries.
OBJECTIVE #10
Increase professionalism and stability of
Community Service operations
ACTIVITIES:
10A. Expand the CSO coordinatior position
to a full time position.
106.Provide CSO training in:
1. Animal control
2.Human relations
3.First responder (First aid)
I '
BUDGET 1995
caoa�s and
,�nr:<:::> :>::>::>:::
By 12/95
By 1 /31 /95
By 12/31 /95
36
1
�2000 Equipment � New Money
Benefits New Money
$6,857
Absorbed
�
I�
�
�
�
City of Fridley
Recreation & Natural Resource Department
6431 University Avenue NE, Fridley, Minnesota 55432
Phone # 612-572-3570 Fax # 612-571-1287
March 24, 1994
�� .
TO: William W. Bums �,
City Manager
FR: Jack Kirk '�
Director
RE: 1995 GOALS & OBJECTIVF.S PRFSENTATION
For the presentation of 1995 Goals & Objectives to the City Council on Monday, March 28, 1994
I plan on presenting three of the ten department goals submitted for consideration. The three that
will present are as follows:
' 1. Recreation Division Objective #1 deals with the establishment of a Satisfaction Guaranteed
Policy for the department. If we are going to provide the highest quality programs and
services, and if we are going to stand behind our offerings, it makes sense that we should be
' willing to guarantee our work. This is a break from traditional municipal Park & Recreation
department approaches, but it may very well be worth the effort.
�
�
�
2. Recreation Division Obiective #S centers on developing community awareness of the senior
program and establishing a positive public image. Staff and many supportive seniors have
spent the better part of the last two years promoting the benefits of a Regional Senior Center
program. There is a strong feeling among many seniors and the Senior Management Board
members that we need to refocus our efforts on the local level and regain our community
support for the Fridley program. If the Regional Senior Center concept becomes a reality we
can shift our promotional efforts in that direction.
' 3. Naturalist Division Objective #1 is to improve the appearance of Springbrook Nature Center's
main entrance area. The first impression of any facility is extremely important and we intend
to upgrade the entrance gate and park sign. We need an attractive yet functional entxance
' to the park that would incorporate the ability to advertise curnent program information on a
new park sign.
' Please find attached all of the proposed goals and objectives for 1995 as submitted by the Recreation
and Natural Resource Department.
' �:sj
J
JK94-46
, � ''♦ _ ,
,City of Fridley
State of Minnesota
OBJECTIVE #1
To develop and implement a departmeM—
wide satisfaction guararrteed policy.
ACT1VI71ES:
1 a. To research existing satisfaction
guararrteed policies of other recreation
departmeMs.
1 b. To cornene focus groups of program
participarns to determine componerrts of
a Satisfaction Guararrteed policy for our
communiry.
ta To custom design Satisfaction
GuaraMeed for the Fridley Recreation and
Natural Resouroe Department.
1 d. To implemerrt the Satisfaction
Guararrteed policy with departmem
programs.
OBJECTIVE #2:
To provide �inancial assistance to low
income Fridley residerrts to offset program
registration fees.
ACTIVIII ES:
2a. To revise the Fee Waiver/Fee Assis—
tance policy and guidelines.
2b. To explo�e establishing a scholarship
fund with local businesses and organi—
zations.
2c. To provide publicity on the revised
policy and scholarship fund.
I� 2d. To implemerrt the new financial
'�, assistance policy and guidelines with all
' department programs.
OBJECTIVE #3:
To increase community awareness of
Recreation Departrnent opportunities.
ACTIVITIES:
3a. To establish a city—wide monitoring
system to detertnine the effectiveness of
seasonal brochure distribution.
3b. To work with seasonal brochure
delivery system provider toward 100%
city—wide coverage.
3c. To utilize the GIS to graph current
participation by address and identify low
participation areas in the city.
�
BUOGET 1995
ana
April 1995
August 1995
November 1995
December, 1995
March 1995
June 1995
Aug�ut 1995
September 1995
February 1995
May 1995
October 1995
(May amourrt to $5,i
$t0,000 of program
reduced or waived)
Absorbed
n•= -. .�.,.
: .: .. •: ,•
_.�. ._,.
•.�. .�.
I_1•, • •_�•l
_ •= • •._.•
•.,. ._.
Absorbed
Absorbed
r_�.�,. ._ ..i
City of Fridley
State of Minnesota
3d. To target market publicity toward
the low participation areas of the city.
OBJECl1VE #4:
To develop and implemerrt an emergency
action plan for our recreation programs.
ACTIVITIES:
4a. To ideMify pote�ial emergency
SI�U3tIOf1S.
4b. To estab{ish specific procedures for
each of the iderrtified emergency
situations. -
4c. To incorporate all written procedures
into a comprehensive emergency manage
merrt manual and distribute to all
department staff.
4d. To include emergency management
procedures in all staff training programs.
4e. To implemerrt the emergency
procedures as required in program
offerings.
OBJECTIVE #5
To develop community awareness of the
senior program and establish a positive
public image.
ACTIVITIES:
5a. To identify all community resources
avaifable to senior citizens and their
families.
5b. To develop partnerships with Fridley
businesses and service clubs for co—
sponsorship of programs and services.
5c. To prir�t and distribute a senior
program promotional brochure.
OBJECTIVE #6:
To increase the votunteer opportunities and
volunteer base at the Fridley Senior Center.
, ACTIVITIES:
6a. Ta expand votunteer opportunities
I within the existing senior program
' committee structure.
6b. To establish an accurate recording
system for volurrteers with recognition
' levels to promote their recording of hours.
BUDGET 1995
voais ana
ia''n f::>:: :: : < >: < : >: >:
November 1995
February 1995
May 1995
June 1995
June 1995
June 1995
February 1995
May 1995
December 1995
March 1995
May f 995
$1,000
. _ ,�.,.� ,� '
�
'
� , A -�
City of Fridley
' State of Minnesota
�
'
,
'
'
'
� '
� '
'
�
'
,
I '
,
'
'
'
'
OBJECTIVE #7:
To coMinue to service Fridley Seniors with
the Senior Campanan program at ics
curreM level.
ACTiVIT1ES:
7a. To iderrtiiy potential funding sources
and obtain dollars to support the program.
7b. To research fundraising projects by
the Fridley Senior CeMerto supportthe
Senior Companion Program.
m
BUDGET 1995
and
March 1995
June 1995
Abeorbed
Absorbed
City of Fridley
State of Minnesota
OBJECTIVE #1
To improve the appearance of Springbrook
Nature CeMer's main entrance area.
ACTIVITIES:
1a. To replace the existing errtrance gate.
1 b. To replace the 10 year old entrance
sign and its lighting with one that is better
lit, has accurate inb�mation and with
poterrtial to publicize programs.
OBJECTIVE #2:
To provide staff support for high demand
time periods and new program
opportunities.
ACTIVITIES:
2a. To identify peak demand and match
with appropriate staffing level.
2b. To use a survey iristrument among
participarrts to evaluate existing services
and determine needed services/programs.
' OBJECTIVE #3:
To increase public access to nature
center staff by making telephone
, improvements.
ACTIVITIES:
3a. To install an answering service to
handle after—hours citizen calls.
3b. To purchase a cordless phone system
for use by the programming staff.
3c. To install two additional phone lines;
one for a compute� link—up with the
Municipal Center, and the other to
accomodate increased phone calls to
Nature Cerder staff.
3d. To research telephone/intercom
systems and �eplace nature center phones
with updated equipment.
BUDGET 1995
�oais ana
tf�nR::;;:<::<::::::«<:;
June 1995
August 1995
December 1995
December1995
March 1995
January 1995
April 1995
December 1995
53.500
$7,500
(5 Year Park�s C!P
Budget)
$200 for answering
machines
$200
$50 ea./month
($100/month)
$2,500
_ _ ,,,, �
New Money
New Money
Absorbed
_.r. .-.
New Money
New Money
New Money
New Money
�
_
C�N�F
FRiDLEY
MEMO TO:
FROM:
SUBJECT:
DATE:
MEMORANDUM
Municipal Center
6431 University Avenue Northeast
Fridley, Minnesota 55432
(612) 572-3507
FAX: (612) 571-i 287
�
WILLIAM W. BURNS, CITY MANAGER
William C. Hunt
Assistant to the City Manager
WILLIAM C. HUNT� ASSIBTANT TO THE CI'rY
1995 GOALS AND OBJECTIVES
MARCH 25, 1994
MANAGERr �
���
I am attaching proposed goals and obj ectives for the General Management,
Public Information, Personnel, and Cable TV areas. The following are
the three principal goals for next year:
I.
II.
Plan a fitting observance of the fiftieth anniversary of the City
of Fridley in 1999.
It is not too early to start planning for the observance of the
City's fiftieth anniversary in 1999, especially if the City wants
to produce a really good history of the first half century. MN
Statutes 1992, Section 471.93 limits a city to an appropriation
of $2,000 in any one year "for the purpose of commemorating the
anniversary of any important and outstanding event ... " One
of the tasks of the proposed committee wouZd be to raise the
funds necessary to implement their plans.
Provide quality health insurance to City employees while
containing cost of premiums.
' 1995 will be a year of decision with regard to employee health
� insurance. In 1995 Anoka County will solicit quotes from health
care providers. The City will have to decide whether to continue
with the Anoka County "Instrumentalities," to contract
' individually with a single provider, to self insure, or.to join
��� ' another purchasing group such as the proposed regional alliances.
Many predict that some sort of federal legislation will be passed
before the November 1994 elections and take effect in 1995. This
, will affect the way we purchase insurance coverage for our
employees. It will be necessary to stay on top of developments
and make a decision probably in July of 1995.
��
u
�
III. Enhance services to City of Fridley Employees (internal
customer service).
The City provides many services to its employees, for example
flexible benefits, wellness program, CPR training, employee
appreciation dinner, tuition reimbursement, deferred
compensation, retirement planning, etc. We propose to survey
employees and ask them to evaluate current services and make
suggestions for changes or additions. We hope that this will
lead to improvement in the quality of our employee services.
�
City of Fridley
III � State of Minnesota
GOAL A:
Improve internal customer service
to the City Council.
OBJECTIVE #1:
Provide informational packets to the
City Council members on Thursday
evening rather than Friday evening.
ACTIVITIES:
1 a. Revise deadlines for materials to be
submitted for the weekly packet.
1 b. Determine alternate means for
forwarding to Council information
and materials received after the
packets have been delivered.
OBJECTIVE #2:
Improve quality and appearance of City
Council meeting agenda books.
ACTIVITIES:
2a. Research and identify the most
cost effective method of binding
City Council meeting agenda books.
2b. Evaluate and revise procedures for
preparing City Council meeting
agenda books.
OBJECTIVE #3:
Provide timely information to Council
regarding scheduled meetings and events.
1 a. Prepare a weekly calendar of
meetings and events.
,
BUDGET 1995
caoais ana
n�nt::
By January 1, 1995.
(Will require preparation
in 1994.)
By January 1, 1995.
(Will require preparation
in 1994.)
By March 1, 1995.
By April 1, 1995.
By January 1, 1995.
3/14/94
�
'
City of Fridley
� State of Minnesota
GOAL B:
Plan a fitting observance of the 50th
anniversary of the City of Fridley in 1999.
OBJECTIVE #61:
Establish a seven—person citizen
task force, including representation
from the Fridley Historical Society
and Fridley '49er Days Committee
with a mandate to recommend public
observances throughout 1999 and
pubiication of a 50 year history.
ACTIVITIES:
1 a. Council establishes task force
by resolution delivering mandates.
1 b. City Manager appoints task force
staff person.
1 c. Councif appoints task force
members.
1 d. Preliminary report of task force
completed.
GOAL C:
Provide high quality City services
to the Fridley business community.
OBJECTIVE #C1:
Evaluate current services to the
business community.
ACTIVITIES:
1 a. City staff works with business
community and possibly consultant
to develop an evaluative survey
instrument.
1 b. Survey sent to all businesses
or to a representative sample.
1 c. Survey results and staff/consultant
recommendations presented to
City Council.
,
BUDGET 1995
c�oais ana
1 P f 1 f>:: �::>:I»: �;:':': :':
By February 1, 1995
By March 1, 1995
By April 1, 1995
By December 1, 1995
By April 1, 1995
By July 1, 1995
By October 1, 1995
$1,000 in "Other
Gommissions" budget.
$3,000 for printing,
postage and
consultanYs time
for data entry and
cross tabulation.
3/ 14/94
New
New
,
City of Fridley
� � State of Minnesota
GOAL A:
Enhance services to Fridley employees
(internal customer service).
OBJECTIVE #1:
Develop and implement programs that
promote employee appreciation.
ACTIVITIES:
1 a. Produce quarterly employee
newsletter.
1 b. Establish program of tours of the
City and City—owned facilities
for City employees.
,
BUDGET 1995
c�oais ana c��
�en#< _ _
Starting
March, 1995
Starting
June,1995
$400 for printed
materials
3/14/94
Absorbed
Absorbed
'
City of Fridley
� State of Minnesota
GOAL A:
Enhance services to City of Fridley
employees (internal customer service).
OBJECTIVE #A1:
Survey employees to discover their
evaluation of current programs, their
expectations, and their suggestions
for future programs.
ACTNITI ES:
1 a. Develop survey instrument for
employees to rate present services
and to evaluate new ideas.
1 b. Distribute survey to employees
and coliect responses.
1 c. Tabulate survey and report
results to employees.
1 d. Present recommendations based
on survey results to City Manager
and Department Managers.
OBJECTIVE #A2:
Provide quality health insurance to
City employees while containing cost
of premiums.
ACTIVITIES:
2a. Conduct regular meetings with
representatives of other
jurisdictions in our health
care group to identify and
evaluate alternatives.
2b. Evaluate options for the City on its
own or with other groups.
2c. Attend meetings and seminars to
keep up with changes on the state
and federa� level.
2d. Provide regular briefing to
employees on developments and
solicit their ideas.
2e. Assist Anoka County officials in
negotiations with health care
providers.
2f. Evaluate options and make
recommendations to City Manager,
'
BUDGET i995
Goals and Ob
Y�rfi:<::: :::<:::»>:;:;:;>:«:«;::
By April 1, 1995
By May 1, 1995
By June 1, 1995
By July 1, 1995
January through
June, 1995
January through
June, 1995
Januarythrough
June, 1995
January through
June, 1995
June and July, 1995
July, 1995
$100 for printing
surveys
$500 for survey
tabulation software
$2,000 for
registration fees
and travel expenses
3/14/94
Absorbed
Absorbed
Absorbed
'
City of Fridley
', � State of Minnesota
'
BUDGET 1995
caoais ana
�
GOAL:
Improve quality and timeliness of
programming on Fridley Municipal
Channel 31. Become more locally
oriented.
OBJECTIVE #1:
Create and improve production of
programs designed to inform citizens
about City events in a timely fashion.
ACTIVITIES:
1 a. Continue to upgrade equipment.
Have consultant look at control room
wiring configurations. By March 1, 1995
1 b. Train a small pool of camera people .
from City staff to help with
productions. By May 1, 1995
1 c. Devise a working shooting schedule
to create monthly, quarterly,
yearly, etc., programs from
departments. Example: Ouarterly
programs from Public Works
updating their TCAAP water
program and upcoming street
repairs. By October 1, 1995
1 d. Create a documentary about the
workings of the Community
Development Department. By November 1, 1995
OBJECTIVE #2:
Expand the viewership of FMN 31
programs.
ACTIVITIES:
2a. Create advertising program for
Focus News, including time
schedules for advertisement
and type and styfe of ads. By June 1, 1995
2b. Continue the use of outside
bulletin board four times a
year.
2c. Submit programs to ETC 33 for
playback on their channel. Monthly
$500 for consultant
$3,000 for
advertisements
3/14/94
Absorbed
Absorbed
�
_
CIiYOF
FRIDLEY
MEMORANDUM
Municipal Center
6431 University Avenue N.E.
Fridley, MN 55432
(612j 571-3450
TO: The Honorable Mayor and City Coun�il,
fi���
FROM: William W. Burns, City Manager �
DATE: March 25, 1994
SUBJECT: Review of 1995 Goals and Objectives
Office of the City Manager
William W. Burns
The conference meeting on Monday evening is designated as a goals and
objectives review session. I have asked each of the department managers to
attend the meeting to present what they consider to be their top three priorities
for 1995. The department managers received a copy of Council's 1995 goals and
objectives and prepared their own goals with Council's priorities in mind.
You may want to note that there are several big ticket budget items included in
some of the department managers' goal projections. This is the time to at least
get an introduction to the projections in preparation for the 1995 budgeting
sessions that are coming up in June.
Thank you for taking the time to review the work of the department managers.
We look forward to your feedback on Monday evening.
WWB:rsc
,
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