01/30/1995 CONF MTG - 4893�
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CfTY OF
FRIDLEY
CITY COUNCIL CONFERENCE MEETING
JANUARY 30,1995 - 7:30 P.M.
CONFERENCE ROOM A (UPPER LEVEL)
1. 1994 City Accomplishments.
2. Current City Projects.
3. 1995 Goals and Objectives.
4. Council's Goals and Objectives for 1995.
5. Community Policing.
6. Changes in Goals and Objectives for 1996.
MEMORANDUM
� Mun+cipal Center
_ 6431 University Avenue N.E.
Fridley, MN 55432
�.�NOF /512) 571-3450
FR1 DLEY
TO: The Honorable MaS-or and Ciry Council
FROM: William W. Burns, City Manager fi
��
DATE: January 27, 1995
SUBJECT: Meetings with Indi�-idual Council Members
Office of the City Manager
William W. Burns
I have now met with all five Council members and have had an opportunity to hear your
ideas about what is right, what is �zTOng, and the direction we should be headed in the City
of Fridley. A copy of the my notes from each of the meetings is attached. In addition, I
would like to offer the following siunmary:
1.
2.
3.
4.
1.
2.
�
�.
Mavor Nee
Felt we should bring to completion the projects we currently have on the taUle. He
mentioned StonyUrook Crezk and one of those projects.
He indicated he would support an HRA levy and expansion of TIF districts in housing
areas.
He indicated a concern �vith the financial impact of the COPS FAST program.
He indicated support for mid-block street lighting.
Councilmember Ann Bolkcom
Sees a need for more neighborhood focus groups.
Sees a need for more reporting from Crime Watch meetings.
Would support a teen centzr.
4. Favors establishing evenin� hours for receiving housing assistance applications.
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Meetings with Council Members
Januaty 27, 1995
Page 2
Councilmember Steven I3illin�s
l. Favors an incenrive program for rehabilitating commercial and industrial properties.
2. Continues to favor a commerciaUindustrial occupancy permit program.
3. Sees the acquisition of the Polk Sh�eet apartments and redevelopment as an office site.
Councilmember Nancv J. Jorgenson
1. Agrees that we should develop policy regarding the distribution of our housing
money.
2. Feels a need to prioritize the various projects and programs for which we are
anticipating expenditures.
3. Is concerned �vith our current policy for salring and sanding of City streets.
4. Favors fiu-ther development of community policing.
5. Favors the development of eastlwest bus service.
6. Supports further improvements to City Council meetings.
Councilmember Dennis Sclzneider
1. Continues to feel that housing is the most important area of activity. He shessed the
need to set goals and track progress.
2. Would like continued emphasis on the Crime Watch groups.
3. Would like us to be careful avout raising fees and taxes.
4. Shesses the need to develop ways of making governmental services more efficient.
5. Is interested in building a community center jointly with the school districts.
Meetings with Council Members
Januaty 27, 1995
Page 3
6. Would like continued emphasis on customer service. He suggested a centralized
customer servlce person.
7. Supports reducing our mid-block street lightin� standard.
8. Favors keeping the Municipal Center open one night a week unti17:00 p.m.
I hope the sununary will be helpful to you in your preparation for Monday night's meeting.
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UTYOF
FRIDLEY
MEMORANDUM
Municipal Center
6431 University Avenue N.E. Office of the City Ma�ager
Fridley, MN 55432 �/j��jam W. Burns
(612) 571-3450
TO: File
FROM: William W. Burns � � �
DATE: January 11, 1995
SUBJECT: Meeting with Mayor William J. Nee
I met with Mayor Nee today between 12:15 p.m. and 3:00 p.m. at the Cattle Company
Restaurant.
We discussed a number of things. The purpose of the meeting was to discuss 1995 and 1996
goals. During the course of our meeting the Mayor asked me to check the minutes of the
City to deteimine if there was something mentioned about a Court challenge against plans
by School District 14 and the City to build some sort of recreation building near the
Municipal Center. He said in particular to check with Harvey Peterson who might have a
recollecrion of this.
With respect to goals, the Mayor's main point �vas that we should continue to address the
problems, issues and the programs that we now have on our plate before bringing up new
programs. For example, he feels we need to resolve the Stonybrook Creek issue. He also
feels that with respect to housing and redevelopment, we need to leverage other people's
bank money rather than spend our own money. He does favor expanding TIF districts in
housing areas, and he feels that the HRA should levy their own tax.
The Mayor favors the continuing evaluarion of our street lighring system. He is opposed to
the addition of police officers through the COPS FAST Program. He said he will support
point-of-sale housing inspecrions. We discussed the liquor stores, the assessor position, and
the attorney situarion. He is willing to support the continuation of the liquor store at a new
site. He feels somewhat neutral on the tax assessor issue. He feels that a lot will be based
on my evaluation and whether or not there is a cost benefit in having an assessor after Leon
Madsen retires. He sees great value in continuing with contractual attorneys and feels that
Virgil Her�-ick and Carl Newquist have done a good job for the City.
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CITYOF
FRl DLEY
TO:
FROM:
DATE:
MEMORANDUM
Municipal Center
6431 University Avenue N.E.
Fridley, MN 55432
(�i12) 571-3450
File
William W. Burns, City Manager ���
3anuary 19, 1995
SUBJECT: Meeting with Councilmember Ann Bolkcom
Goals and Objecrives
Office of the City Manager
William W. Burns
On Tuesday, January 17, 1995, I met «�ith Councilmember Ann Bolkcom from about
4:00 p.m. to 5:00 p.m. to discuss goals and objectives.
Ann feels that we need to continue our work on existing goals and objectives. I did review
in detail with her the citizen survey results. I pointed out that about 1/3 of the people who
answered were upset with the discoloration of the drinking water, 30 percent were
dissatisfied with our response to hiQh weeds and trash complaints, 31 percent complained
about zoning enforcement, 30 percent felt unempowered to impact City decision-making, and
that 30 percent objected to the appearance and condition of apartment buildings in Fridley.
We also discussed the citizen survey results as they related to new projects and services.
Approximately 78 percent felt positively toward the youth outreach worker program, 77
percent favored point-of-sale housina insgections, 74 percent supported our efforts towazd
providing middle after school programmin� 66 percent felt the City should build gymnasium
space for adult and youth recreation activiries, �5 percent felt we should support a regional
senior center, 54 percent were in support of a community center, 80 percent felt we needed
to rehabilitate Fridley's older apartment buildings, and 75 percent felt we should use financial
incentives to create ne��� industry in Fridley.
Ann indicated that she gets frustrated by the fact that it often takes a lona rime for the City
to respond to perceived problems of the people--Stonybrook Creek is a aood exampie of this.
(She may have also been thinl:ing abc�ut Locke Lake.} She also said she felt that we needed
more focus groups in neighborhood�. She indicated that she would like more reporring on
crime watch rneetin�s on the rypes ��f respon�es and issues being raised. She thouaht w�e
should spend some rime ��ith the chai��eople ot the Ciry commissions to see if Council and
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Memo to File
January 19, 1995
Page Two
the Commissions are headed in the same direcrion. She indicated that she likes the idea of
providing a teen center. She also thought that the curfew center Dave Saliman is proposing
is a good idea. She feels that we should provide access to our various housing programs by
establishing evening hours. She favors improving the mid-block street lighting in the City,
She requested that at some future date, we conduct a tour of Fridley apartment buildings.
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CITY OF
FRIULEY
TO:
FROM:
D'ATE:
NIEMORANDUM
Municipal Center
saai un�versity ave�ue N.E. Office of the City Manager
Fridley, nnN ssas2 Wiiliam W. Burns
IR12) 571-3450
File
William VV. Burns, City Manager �r ��
January 19, 1995
SUBJECT: Meeting with Councilmember Steve Billings
Goa1s and Objecrives
On Wednesday, January 18, 1995, I met with Councilmember Steve Billings from about
12:00 p.m. to 1:30 p.m. to discuss i996 goals and objecrives.
In general, Steve felt that �;-e need to continue to work on the goals that we have worked on
the last couple of years. He thought we should avoid putting out more issues unril we have
gotten further along on the issues that have already identified.
Steve would like us to do something to provide incentive programs for rehabilitating
commercial and industrial properties. He feels that in the past, we have ignored them. He
suggested that we proceed «�ith the commerciaUindustrial annual occupancy permit program.
We also spent some rime talking about Hyde Park issues. I reviewed the proposal to spend
$1 million on mulri family housing rehabilitarion and $300,000 on single family
rehabilitation. He indicated that he would be interested in finding out what the impact of that
size of expenditure would be--how many units would we be able to do with that kind of
investment. He suspects that we may need to spend �40 million in Hyde Park to put it where
we want it.
We discussed acquiring the Polk Street apartments and selling the land to Rolly Stinski as
a sight for an additional office building. We talked abaut the liquor stores, and I indicated
to him that we would like to discuss this issue �vith Council on Mondav, January 23, 1995.
He cautioned that we should be prepared to look at the possibility of having a developer
build and lease back a liquor store to the City and that the costs associated �vith that should
be compared to the costs a�sociated �vith building ow own facility. He also seemed to think
that as we evaluate buildinR a ne�v store, we should evaluate the impact of any store on the
Memo to File
January 19, 1995
Page Two
Annex liquor store located on Highway 65. I suggested to him that before we give up a
second store, we might want to consider the feasibility of putting a liquor store in space by
the Northwest Racquet Club (assuming we could get a bargain deal on lease payments). I
also discussed with Steve the market feasibility analysis associated with a new liquor store
site. I indicated to him that it was a good business practice to do this, that it would assist us
in evaluaring the profitability of the operating income available from the site, and that it
would help us in determining the impact of the new liquor store on the Annex liquor store.
We also spoke briefly about the large commercial vehicle parking ordinance. He agreed that
it could be a consent item on the agenda for Monday night's meeting. He also agreed that
there would be no problem in putting in the language related to parking buses which was
requested.
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_
CtTYOF
FRIDLEY
TO:
FROM:
D'ATE:
MEMORANDUM
Municipa! Center
6431 University Avenue N.E.
Fridiey, MN 55432
(R12) 571-3450
File
William W. Burns, City Manager ��r�
Januar}� 26, 1995
Office of the City Manager
William W. Burns
SUBJECT: Goals and Objectives Meeting with Councilmember Nancy Jorgenson
On Tuesday, January 24, 1995, at 11:45 a.m. I met with Councilmember Nancy Jorgenson
at the CattleCompany to discuss goals and objectives. In general, Nancy feels that we should
continue to emphasize the goals we have identified during the last two years, and finish what
we have started before starting a lot of new projects.
She indicated she �vould like to use the GIS system for information on our various housing
programs and projects. For example, what homes and what settings are the homes in, where
the grant money and the housing rehab loan money is being used, and where the scattered
site housing acquisirions are located. She also asked us to provide a breakdown regarding
the types of rehab that have been done. For example, she would like to know what
percentage of the project funds are for roofs, heating systems, siding, etc.
�Ve discussed the possibility of identifying additional funding for the Hyde Park area. I
mentioned that staff had discussed earmarking $1 million for multi-family or multi-tenant
buildings and another S300,000 for single family buildings. We also discussed the issue of
whether or not ��ve should do everything we need to do in the Hyde Park area Uefore going
on to ariother project, or if we should distriUute our limited resources in different parts of the
City. Nancy felt that there were some areas of need in the center of the City that should be
addressed.
Nancy also felt that «-e needed to get a better understanding of how much money we are
spending for ��arious projects, as well as how the different projects that were projected for
the future bac�: up against one another. She feels a need to prioritize our various projected
project expenditures.
Memo to File
January 26, 1995
Pa�e Two
With respect to snow and ice removal, she indicated a concern with the new system we seem
to have implemented this year. It is a system where rather than comprehensively sanding and
salting the whole City, we apparently are salting as a result of calls from citizens or the
Poiice Department. She said she has noticed a lot of accidents this year and w�u1d be
interested in knowing whether that policy has impacted the frequency of accidents in our
community.
We discussed the idea of community policing. I indicated to her that we were planning on
dedicating part of the conference meeting on January 30, 199�, to this issue. She told me
that she provided a book to Barbara Dacy that I should try to look at if I have the time.
Nancy agreed with the others that we need to address mid-block lighting in our community.
We also spoke briefly aUout the issue of affordable housing. I pointed out to her that Council
has never really addressed this issue, and it might be �-aluable to spend some time discussing
it. She asked how much of our existing housing stock is affordable. She said she felt we
need to address the quality and frequency of the bus service in the community. She is
particularly interested in expanding east-west bus sen7ce in Fridley. We spoke briefly about
Council meetings and puUlic hearings. She expressed an interest in having more time to
discuss issues that have come to Council's attention durin� the week.
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C9�YOF
�_�� Dt_EY
MEMORANDUM
Municipat Center
6431 University Avenue N.E.
Fridley, MN 55432
(512) 571-3450
TO: File :�
FRO�T: William W. Burns, City I��ianager �`
�,
DATE: January 27, 1995
Office of the City Manager
SUBJECT: Meering with Councilmember Dennis Schneider
Goals and Objectives
William W. Burns
Councilmember Dennis Schneider and I met from appro�imately 3:00 p.m. until 5:30 p.m.
on Thursday, January 26, 1995, to discuss goals and objectives. Dennis indicated that his
main goal is to implement effective housing pro�ams. He believes we should be setting
goals and tracl:ing progress towards those goals in makina the housing programs �vork. He
also stressed the continuatian of neighborhood «�atch groups. He feels that we need to be
vety careful about raising fees and taxes, and that we need to become more efficient to save
money in our operarions. He feels we should be thinking about how we can sav 10 percent
in the deli iy of our core services. He asked whether or not we ur g age repair
work t e operation of our water system.
Dennis is interested in building a community center jointly �i�ith the school districts. He feels
that a good public relations program would help us �vith the Southwest Quadrant project.
He would also like to put a paragraph in the upcoming newsletter advertising his e-mail
address for citizens that have computers.
Dennis said �ve need to continue our emphasis on custor�ier service. He Uelie�•es that the
customer seivice orientarion of our employees ha� impro��ed. He feels we must use various
tools to provide better custolner setvice onentation, such as neighborhood meetin�s, and the
contuluarion of suiz�eys. He pointed out that «�e need to b� lLtting Council know more of the
results fi-orn departinental suiveys. He also sug��ested th:it �� e adopt a system «-herein �t-�
conduct a telephone sur��ev of every rit-zntieth constihi�nr «ho is served b�� a partieular
depai-tiiient. He indicated he still �ets a lot of calls �-o1n r�_ide�nts complainin« about follo���-
u�� o� some of our depai-t�nents--especiall�� the P��iice Departi7�ent. In the pa�t, Denrlis has
mentioned a cenn-alized ombudslnai� ro ��rovid� one-stop �hoj�ping for centrali-r_ed customer
service. Ne said he thou�ht the o�nbudsT»an «�ould need ?ome computer support.
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Meino to File
January 27, 1995
Page Two
Dennis indicated that he is supportive of reducing our street lighting standards providing for
more real estate mid-block street iighting.
We discussed the possibility of a HRA property tax and the expansion of TIF districts in the
areas where we are doing housing projects. He asked whether or not a TIF district would
have an adverse impact on the sale of homes in the district. He also asked if we could keep
the Municipal Center open until 7:00 p.m. one night per week. He is particularly eager to
have evening access for people applying for housing grants.
He stressed the need for the City Manager to be on the Internet system. He said that there
is a very small cost involved and a big benefit.
Dennis and I reviewed some of the comments from the other meetings I had with Council
members. During part of our meeting, we reviewed citizen survey results. He was
particularly interested in the results as they related to a senior center and community center.
I talked Uriefly to Dennis about Keith Hart's letter and his suggestion that we put a senior
center at the Springbrook Nature Center. We also briefly discussed Council meetings and
the way public hearings are conducted. He indicated a willingness to hy to find ways to
make our meetings more effective. At the same time, he feels strongly that it is impoirtant
to hear the public as well as to have an opportunity for e�change of ideas between the puUlic
and Council.
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POLICE DEPARTMENT
City of Fridley MEMOI�:ANDUM
Minnesota
.�
TO: WILLIAM W. BURNS �� ��
FROM: DAVE SALLMAN ���` �
SUBJECT: COMMUNITY 4RIENTED POLICING
DATE: January 10, 1995
This is an attempt to explain Community Oriented Policing(COP) based upon
information from the St. Cloud Conference, past training, and readings. I will try to
point out the benefits and some of the challenges that are presented by COP.
COP is not new. The first writings on the subject appeared in the 1970's and I believe
credit has to go to a Michigan State University Professor by the name of Robert
Trojanowicz. COP is not a program. It has been described as a process or journey
that can transcend many years. One department which considers itself to be using
COP traces the beginning back to about 1980 and they don't feel that they are at the
end yet. It could probably be described as being dynamic which would account for no
end to the process.
COP is defined as a(��Partnership between the citizens and the police department that
uses (2)Probtem Solving to deal with the concerns of the community. I don't know of
anyone that would have a problem with this concept. It is when specifics get applied
that the process becomes more difficult. Often times writers and speakers infer that
people opposed to change(chiefs, police of�icers, elected officals, etc.} are at fault for
blocking COP from being implemented. I think that this is a very narrow and negative
perspective. Many of the people that "sell" COP are not practioners. They tend to be
from the academic world and tend to gloss over very real operational problems as
being personality issues.
One major issue is that it is unfortunate that the term is Community Oriented Policing
versus Community Oriented Government, because police play only a partial role in the
process. If it is to be successful, everyone in the city government is going to have to
accept it. To a point it could be described as a natural evo(ution of Total Quality
Management(TQM). The �nain reason that police make sense as a spearhead is
probab(y that police are the most visible represenatives of government and are
accessible at all times to the public.
MEMO - Community Oriented Policing "2 -
1-10-95
The reason that COP is a process as opposed to a program is tha��t takes i�me to
move along a continuum. Internally, police officers need to receive training and, to a
point, some indoctrination. Police officers have been hired based on their skills in
problem solving, ability to act independently, verbal communications, command
presence, etc. These are all skills transferable to COP but traditional poli�ing has
focused on the quick �ix. Police have served the role of the enforcers of societal laws as
opposed to someone who is to spend time trying to understand the root of the
problem(discrimination, mental illness, poverty, etc.). Police administration needs to
get use. to the role of facilitator for the police officer and would have much less control
than is exercised under traditional policing. Once police officers are placed in the
position to perform as a Community Oriented Police Officer, it will take time and
much trial and error before there is success.
Outside of the department the public and rest of government need to understand that
COP presents a different role for the police. We have spoiled the public that wnen they
want the police for any reason all they have to do is dial 911. We have received
complai�ts when officers have attempted to handle a call for serviee by phone or if it
takes longer than 15 minutes for an officer to respond to a call. COP is also
empowering the individual police officer to make decisions{and make mistakes) at a
level where much more freedom is exercised. Elected officials that are use to receiving
a constituents call and "so[ving the problem" would need to understand that they need
to turn that problem over to the area police officer and have the citizen work with the
officer to come up with a solution.
COP sounds good to people. The term Community Oriented Policing sounds right. It
is necessary to understand what COP will not do for a community. It ��1� �aot lower
the crime rate. The crime rate actually tends to rise in communities that use COP.
This is not something to be concerned about as the reason for the increase is likely due
to increased reporting due to a greater trust in the police department. Part of Fridley's
high crime rate is due to the fact that we encourage reporting through our Crime
Watch program.
COP is not cheap. In most departments where COP has been implemented it is
accompanied by dramatic increases in officer levels. Some "ca(l controi" is possible to
free up officers' time to perform COP but the bottom line is that there is still a need
for appropriate shift coverage. I raised that question to one of the presenters in an
operations class and his res}�onse was "of course you have to cover your shifts". Whe❑
someone is having their house burglarized, or the neighbors are having a domestic, it is
stilt expected that there are a sufficient number of officers to respond. The incredible
� MEMO - Community Oriented Po(icing 3
1-10-95
amount of money appropriated at the federal level is a realization that COP takes
more people. There is some hope that in the long run crime «-ill drop and eventually
the need for more officers will lessen, but there is no current example of that occurring.
Much of what I have written has been the challenges presented by COP. There are
some very positive benefits from COP. The greatest benefit is probably increasing the
trust and relationship between the public and police department. When officers
respond to calls in their squads constantly and have very few positive/informal contacts
with the public there is a tendency to believe that there is something secretive about
the police or they must be wasting time. By building a partnership where the
community members and police share their problems and concerns the public w�ll
understand why police perform as they do and a trust relationship is built.
The public will feel like they're doing something to solve the problems in their area.
The public will be empowered to give direct input to the activities of the police in their
a�rea. To a point this is a dichotomy that exists with COP. On one hand we are
managing calls for service by not always having immediate response to report t��pe
calls(i.e. theft, vandalism, etc.). On the other hand a particular neighborhood may
decide that their biggest concern is pets runn�ng loose. The empowerment of the
citizens lessens their fear of crime. To copy from SACC, "WE ARE NOT
POWERLESS".
I have previously described COP as a process or a journey along a continuum. In the
ideal model a community would end up with a total partnership between the police and
citizens where there exists joint decision making over the police activities. Man�� of the
operational facits such as beat integrity, decentratization, foot patrols, bike patrols, etc.
would exist.
One of the challenges faced by Fridley is that there are few if any models of COP for
cities under a population of 50,000. Over 90°Io of the police departments in the U.S.
have less than 50 officers but all of the exaniples of COP come from larger
departments. The positve side is that all of the larger departments are trying to get to
where the smaller departments already exist. An administrator from San Diego was
informing us about how they had split the city into 10 (ocalized substations/areas.
That sounds im�ressive untii you realize that each area consists of 120,000 people.
Many of the programs which were presented at the COP conference as being innovative
have been in �ractice in Eridley for years. That does not mean that �i-e practice COP,
MEMO - Community Oriented Policing '4 µ
1-10-95
it just means that we have a start on our journey. One of the most difficult issues for
a small department to deal with is .�eat integrity. This is the practice of assigning one
officer to one area to practice COP. This may be an area where the city needs to spend
a lot of money or accept an alternative along the continuum that will accomplish the
overall intent. It was noted by many of the presenters that it is unrealistic to assume
that everyone is going to implement COP in exactly the same manner.
One issue that was made clear is the need for a strategic plan for the implementation
of COP. It is necessary to identify the roadmap for the journey.
The greatest issues that I wanted to communicate with this memo is t�at:COP is a
process that takes time. There will be mistakes made during that process because
there are many unknowns regarding COP. COP should not be viewed as a panacea for
all of a communities problems. Unrealistic expectations will only lead to
disappointment. There are however some very real benefits to be realized by COP. I
believe that it would be helpful to discuss this issue further with the City Council at a
future date.
1995 CALEI�TDAR
I. Council Goal Settin�:
A. Council members' individual
reflection:
B. Luncheon meetings with
Council members:
C. Council conference session:
II. Departmental Goaf Setting:
A. Departmental goal setting:
B. City Manager's review:
C. Council considerarion of
deparimental goals and
objectives:
III. Capital Improvements PlanningProcess:
A. Deparhnental planning:
B. Public Works Director's revie�v:
C. City Manager's review:
D. Council review:
IV. 1995 Budgetin� Calendar:
A. Budget packets to department
managers:
B. Budgets to be submitted by
departments:
C. City Manager/Finance Director
budget revie�v sessions:
D. City Manager's massages
the budget:
E. Bud�et work sessions:
December 27 - January 30
January I0, l3, I7 20 & 24
January 30
February 1- March 1
March 6 -10
March 27 Conference Meeting
February 1- Marclz 1
Marclz 1 - April 3
April 4 - May 2
May 1 S
Marcli 13
April 1 S
April 17 - 21
April �4 - May 22
.Ir�nc 6, 30 criic127